Gary Schaible
RICHLAND,WA
Summary
Proactive leader skilled in operations management and team development. Known for implementing strategies that improve customer relations and operational efficiency, ready to drive business success through targeted training and effective problem resolution.
Overview
9
9
years of professional experience
Work History
General Manager
Papa John's Pizza
10.2022 - 08.2026
- Oversaw daily operations to ensure efficient service and quality standards.
- Implemented training programs to enhance employee performance and customer satisfaction.
- Developed schedules to optimize staffing levels during peak hours.
- Analyzed sales data to identify trends and adjust inventory management strategies.
- Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Delivery Driver
Papa John's Pizza
10.2017 - 03.2023
- Delivered pizzas efficiently, ensuring timely and accurate order fulfillment.
- Operated GPS navigation systems to optimize delivery routes and reduce travel time.
- Maintained vehicle cleanliness and performed routine maintenance checks to ensure safety.
- Assisted in training new drivers on delivery protocols and customer service standards.
- Communicated effectively with customers regarding order status and delivery times.
- Handled cash transactions accurately, ensuring proper change distribution during deliveries.
Education
High School Diploma -
Connell High School
Connell, WASkills
- Operations management
- P&L management
- Inventory control
- Collaborative team member
- Training and coaching
- Leadership development
- Effective leader
- Employee training
- Problem resolution
- Customer service
- Time management
- Team player
Accomplishments
My store received the highest customer satisfaction score our franchisee had ever received prompting a store party and custom Papa Johns shirts for the whole team.
Timeline
General Manager
Papa John's Pizza
10.2022 - 08.2026
Delivery Driver
Papa John's Pizza
10.2017 - 03.2023
High School Diploma -
Connell High School