Gary Seats
Atlanta,GA
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 5 years of experience in Customer Service.
Overview
4
4
years of professional experience
Work History
Set up Attendant
Georgia World Congress Center
09.2022 - Current
- Enhanced customer satisfaction by providing efficient and courteous service.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Supported event coordination efforts, ensuring successful execution of special occasions for clients.
- Adhered strictly to all safety protocols set forth by both the company and regulatory agencies.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
Motor Transport Operator
Georgia National Guard
03.2022 - Current
- Enhanced transportation efficiency by developing and implementing optimized routing strategies.
- Reduced vehicle downtime through diligent maintenance and timely repairs, ensuring consistent operational readiness.
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
- Managed hazardous materials transportation according to federal regulations, minimizing environmental impact and ensuring public safety.
Sales associate
Shoe Show
03.2022 - 05.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Front Service Clerk
Publix
11.2019 - 04.2022
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Resolved customer issues with professionalism, escalating concerns to management when necessary.
- Improved store appearance by restocking shelves, rotating products, and removing expired items regularly.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Maintained a safe work environment by adhering to company policies and procedures at all times.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Strived for continuous improvement within job duties, seeking feedback from supervisors on ways to enhance performance levels.
Education
High School Diploma -
Carver Early College
Atlanta, GA05.2023
Skills
- Incident Reporting
- Safety Awareness
- Guest Relations
- Product Merchandising
- Conflict Management
- Cash Handling
- Effective Planning
- Vehicle Maintenance
- Equipment Accountability
- Maintaining Records
- Customer Service
- Product Display
Awards
- The National Defense Service Medal
- Scholar in the spotlight
- A/B Honor Roll
- Employee of the month
Timeline
Set up Attendant
Georgia World Congress Center
09.2022 - Current
Motor Transport Operator
Georgia National Guard
03.2022 - Current
Sales associate
Shoe Show
03.2022 - 05.2022
Front Service Clerk
Publix
11.2019 - 04.2022
High School Diploma -
Carver Early College
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