Summary
Overview
Work History
Education
Skills
Certification
others
Timeline
Generic

Gary Strain

Milford,CT

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Supervisor

Party City
Orange , CT
04.2015 - Current
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Created new strategies for improving customer service standards within the organization.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified needs of customers promptly and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Planned and completed group projects, working smoothly with others.

Security Officer

Bruce Museum
Greenwich, CT
02.2013 - 07.2014
  • Guarded restricted areas to prevent unauthorized entry.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Maintained high levels of alertness throughout shifts.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Patrolled crowds during events to preserve order and promote security.
  • Reported safety hazards for remediation response.

Cashier

McDonald's
Milford, CT
06.2012 - 07.2013
  • Counted and balanced cashier drawers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed other duties as assigned by management.
  • Answered customer inquiries regarding store policies and procedures.

Education

High School Diploma -

Jonathan Law High School
Milford, CT
06-2012

Skills

  • Strategic Planning
  • Staff Management
  • Inventory Control
  • Schedule Development
  • Process Improvement
  • Data Analytics
  • Staff Discipline
  • Process Monitoring and Improvement
  • Policy Enforcement
  • Processes and Procedures
  • Project Management
  • Training and Mentoring
  • Inventory Oversight

Certification

  • security certifiction

others

i was overnight security making sure things didn't get stolen at different.

Timeline

Supervisor

Party City
04.2015 - Current

Security Officer

Bruce Museum
02.2013 - 07.2014

Cashier

McDonald's
06.2012 - 07.2013

High School Diploma -

Jonathan Law High School

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Gary Strain