Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Gary Rochester

Benton,AR

Summary

Results-driven professional skilled in fostering long-lasting client relationships and managing key accounts. Expertise in sales team training, product knowledge, and overcoming objections, contributing to increased performance and client satisfaction in competitive markets.

Overview

21
21
years of professional experience

Work History

Sales Manager

SRM Concrete
Mabelvale, AR
07.2010 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Assistant Store Manager

Professional Flooring Supply
Maumelle, AR
05.2005 - 07.2010
  • Led daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored new staff on product knowledge and customer service standards.
  • Managed inventory levels, optimizing stock to meet customer demand effectively.
  • Developed strategies to enhance sales performance through staff motivation and engagement.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Established strong vendor relationships, negotiating terms to maximize cost-effectiveness in purchasing.

Education

High School Diploma -

A.C. Davis Senior High School
Yakima, WA
05-1996

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication
  • Product knowledge
  • Positive and upbeat
  • Direct sales
  • Rapport and relationship building

Accomplishments

1: Go getter Award recipient with SRM

2: Employee of the month with PFS

3: Had an annual increase of $300,000 in a single year while runnin the business solo.

Languages

English
Full Professional

Interests

  • Embracing outdoor adventures such as hunting and fishing
  • enjoy traveling with my family on vacations to various places
  • Music

Timeline

Sales Manager

SRM Concrete
07.2010 - Current

Assistant Store Manager

Professional Flooring Supply
05.2005 - 07.2010

High School Diploma -

A.C. Davis Senior High School