Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Preference
Bartender

Gary Yan

Hospitality Manager
Missouri City,TX

Summary

Astute hospitality manager and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

38
38
years of professional experience
1
1
Language
5
5
years of post-secondary education

Work History

Operating Partner

Alings Inc
Sugar Land, USA
11.2010 - 10.2022
  • Managed effective guest hospitality and quality assurance programs to protect culinary reputation.
  • Sourced vendors and negotiated fair contracts to reduce cost of goods.
  • Recruited and hired qualified candidates to fill vacancies.
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Property Manager

Veranova Properties Ltd
Toronto, Canada
03.2008 - 10.2010
  • Successfully managed+120 properties on behalf of CIBC.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.

General Manager of Operations

Sodexho Canada
Burlington, Canada
01.2006 - 12.2007
  • Effectively managed all Food (4 Sub-Units including Starbucks, Tim Horton's Coffee, Onsite Cooking Cafe & Inpatient Meals) & Environmental Services at Bloorview Kids Rehab.
  • Developed and maintained strong partnerships with business operation teams to inspire change within defined processes and workflows.
  • Drove year-over-year business growth by 3% while leading operations, strategic vision, and long-range planning.

General Manager of Operations

Richtree Market Restaurants
Toronto , Ontario
01.2005 - 11.2007
  • Launched, recruited and trained staff for 1st & 2nd "Q" Restaurants for Canadian Tire Corp & Richtree Market Restaurants-Joint Venture in Windsor and Milton, Ont
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Operations Manager

Mövenpick Restaurants Of Switzerland, Richtree Markets Inc
Toronto, Ontario
01.1999 - 04.2004
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Achieved 10% sales increase and service targets by cultivating and securing new customer relationships. Established positive and effective communication among unionized staff and organization leadership.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Supervised operations staff and kept unionized employees compliant with company policies and procedures.

General Manager

McDonald's Restaurants of Canada
Toronto, Ontario
09.1984 - 01.1999
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Lectured at Canadian Institute of Hambugerlogy- Shift Managers on Effective Floor Operation Excellence Course
  • Implemented operational strategies and effectively increased customer count by 2% and employee loyalty.

Education

Bachelor of Arts - Advanced Audits- Accounting

University of Poona
India
04.1977 - 04.1982

Skills

  • Recruiting and interviewing
  • Cost Control
  • Operations management
  • Budgeting
  • Sales growth
  • Staff Management
  • Financial Management
  • Operational Procedures
  • Standard Operating Procedures Proficient
  • Team Development

Accomplishments

  • Awarded Certificate of Congressional Recognition by US Congressman Pete Olson.
  • Awarded House Resolution by Texas Gov Greg Abbott & Texas House Rep Jacey Jetton(2020)
  • Achieved Client Retention objective at Bloorview Kids Rehab and Awarded Triple Gold rating on NSF Audit at Sodexho Canada
  • Co-ordinated & launched1st & 2nd Canadian Tire Corp And Richtree Market "Q" Restaurant in Windsor & Milton, Ontario
  • Awarded Outstanding Manager (1990 &1992) for Best Sales increase and Operational Excellence.


Timeline

Operating Partner

Alings Inc
11.2010 - 10.2022

Property Manager

Veranova Properties Ltd
03.2008 - 10.2010

General Manager of Operations

Sodexho Canada
01.2006 - 12.2007

General Manager of Operations

Richtree Market Restaurants
01.2005 - 11.2007

Operations Manager

Mövenpick Restaurants Of Switzerland, Richtree Markets Inc
01.1999 - 04.2004

General Manager

McDonald's Restaurants of Canada
09.1984 - 01.1999

Bachelor of Arts - Advanced Audits- Accounting

University of Poona
04.1977 - 04.1982

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsPersonal development programsHealthcare benefits401k matchPaid time off

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Gary YanHospitality Manager