Summary
Overview
Work History
Education
Skills
Timeline

Gaston Flippen

Retail
Hurst,TX

Summary

Personable Retail Sales Manager offering excellent skills in managing talented teams and reducing shrink. Pursuing similar position where well-qualified individual with understanding of merchandising strategies is highly sought.

Overview

15
15
years of professional experience
3
3
years of post-secondary education

Work History

Retail Sales Manager

Bed Bath & Beyond
Southlake, TX
04.2010 - 07.2023
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Receiving Associate

Kohls Department Store
Richland Hills, TX
04.2010 - 01.2011
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Organized storage areas to optimize materials movements and minimize labor hours.

Dairy Clerk

Kroger
Euless, Texas
10.2008 - 04.2010
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Inspected equipment and notified appropriate department or store manager of items needing repair.

Education

High School Diploma -

KEYS Learning Center, Euless, TX
08.1999 - 05.2002

Skills

Training and mentoring

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Timeline

Retail Sales Manager - Bed Bath & Beyond
04.2010 - 07.2023
Receiving Associate - Kohls Department Store
04.2010 - 01.2011
Dairy Clerk - Kroger
10.2008 - 04.2010
KEYS Learning Center - High School Diploma,
08.1999 - 05.2002

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Gaston FlippenRetail