GAUGE MORRIS
Logan
Summary
Dedicated Finance and HR student at Salt Lake Community College with over seven years of diverse customer service experience across three industries. Recognized for reliability, strong work ethic, and ability to take on multiple roles to drive company success. Eager to leverage academic knowledge and practical skills to contribute effectively in a dynamic work environment. Committed to continuous learning and professional growth in finance and human resources.
Overview
7
7
years of professional experience
Work History
Client Service Specialist
BambooHR
Logan
10.2025 - Current
- Managed client inquiries through multiple channels, ensuring timely and accurate responses.
- Developed training materials for new hires, enhancing onboarding efficiency.
- Collaborated with cross-functional teams to streamline client service processes.
- Analyzed client feedback data, identifying trends to improve service offerings.
Contact Center Supervisor
Goldenwest Credit Union
Logan, UT
12.2024 - 10.2025
- Supervised daily operations to ensure high-quality customer service standards were met consistently.
- Developed training programs for new staff, enhancing onboarding processes and team performance.
- Implemented performance metrics to monitor team efficiency and improve call resolution rates.
- Led conflict resolution initiatives, fostering a collaborative environment among team members.
Assistant Manager
IHOP
Cedar City, Utah
01.2024 - 08.2024
- Assumed role of General Manager when GM wasn’t present
- Oversaw restaurant operations. Including Back of House staff and front of house staff
- Managed a team of 30 people
- Helped cut labor cost, scheduling etc.
- Basic HR functions including interviewing, hiring, I9 verification, etc.
Cashier
MAVERIK
Cedar City, Utah
01.2023 - 01.2024
- Maintained customer satisfaction by providing excellent customer service
- Maintained store cleanliness by wiping down counters, cleaning of shelves, restrooms etc.
- Basic store functions including, unloaded truck, stocked shelves, inventory etc.
Missionary
CHURCH OF JESUS CHRIST OF LATTER-DAY SAINTS
Texas, United States
01.2021 - 01.2023
- Provided acts of service to community member
- Taught the gospel of Jesus Christ
- Lead small groups of missionaries in fulfilling their responsibilities.
Cashier Lead
PAROWAN MARKET
Parowan, Utah
03.2019 - 01.2021
- Lead a team of 15-20 people
- Ran cash register
- Maintained cash functions ensuring correct change was given out
- Maintained and stocked produce section
- Unloaded truck
- Ordered food items
Education
Associate of Science - Finance & Human Resources
Salt Lake Community College
Salt Lake City, UT05-2028
High School Diploma - undefined
Parowan High School
05-2024
Skills
- Server Safe Certified
- Restaurant Management
- Time management
- Microsoft 365 / Admin
- Customer service
- Retail
- Cashier
Timeline
Client Service Specialist
BambooHR
10.2025 - Current
Contact Center Supervisor
Goldenwest Credit Union
12.2024 - 10.2025
Assistant Manager
IHOP
01.2024 - 08.2024
Cashier
MAVERIK
01.2023 - 01.2024
Missionary
CHURCH OF JESUS CHRIST OF LATTER-DAY SAINTS
01.2021 - 01.2023
Cashier Lead
PAROWAN MARKET
03.2019 - 01.2021
High School Diploma - undefined
Parowan High School
Associate of Science - Finance & Human Resources
Salt Lake Community College