Gauri Budha
Killeen,TX
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated at Nora Threading Salon through expert complaint resolution and empathy. Excelled in cash management and customer service, boosting client base as a Hair and Makeup Artist at Babi Threading Salon. Known for reliability, creative thinking, and fostering strong customer relationships.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Nora Threading Salon
05.2020 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Hair and Makeup Artist
Babi Threading Salon
08.2015 - 09.2019
- Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
- Stayed current on trends and innovations within the beauty industry by attending conferences, trade shows, and continuing education courses.
- Ensured a smooth and efficient workflow during high-traffic event days by coordinating with fellow team members, leading to seamless execution of services.
- Expanded clientele base through consistent delivery of high-quality work paired with excellent customer service skills.
Education
Management - Accounting
Pushp Lala Memorial College
Kathmandu Nepal 04.2017
Skills
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Complaint Resolution
- Guest Services
- Cash Management
- Product Knowledge
- Customer Focus
- Cash handling expertise
- Customer inquiries
- Refund handling
- Payment Collection
- Merchandise Restocking
- Up-selling techniques
- Customer Relationship Management (CRM)
- Retail Merchandising
- Product Merchandising
- Customer Assistance
- Honest and Dependable
- Adaptable and Flexible
- Cleaning and sanitizing
- Team Collaboration
- Cooperative Attitude
- Creative Thinking
Timeline
Customer Service Cashier
Nora Threading Salon
05.2020 - 06.2024
Hair and Makeup Artist
Babi Threading Salon
08.2015 - 09.2019
Management - Accounting
Pushp Lala Memorial College
Similar Profiles
Abhi SekhonAbhi Sekhon
Cashier/Merchandise Stocker at Pams Threading SalonCashier/Merchandise Stocker at Pams Threading Salon
ADELLA SANGLAKHEEADELLA SANGLAKHEE
Assistant Manager at Art of Threading salonAssistant Manager at Art of Threading salon
Khizar AsadKhizar Asad
Cashier at Jasmeen Threading Beauty SalonCashier at Jasmeen Threading Beauty Salon
Zachary FloydZachary Floyd
Human Resources Specialist at US ArmyHuman Resources Specialist at US Army
Aiden RochaAiden Rocha
Seasonal Worker at Sweet Eats Adventure Farm & Petting ZooSeasonal Worker at Sweet Eats Adventure Farm & Petting Zoo