Gautam Sohanlal Chauhan
Queens,NY
Summary
Results-driven Shift Manager with expertise in supervising daily operations and training staff to foster a positive work environment. Skilled in problem-solving and inventory control, contributing to improved guest experiences and operational efficiency.
Overview
1
1
year of professional experience
Work History
Shift Manager
Haagen-Dazs Ice Cream Store
Huntington, New York
11.2024 - Current
- Supervised daily store operations to ensure exceptional customer service and product quality.
- Trained team members to cultivate a positive work environment and improve guest experiences.
- Managed shift schedules and delegated tasks to enhance workflow during peak periods.
- Handled cash management, register balancing, and daily sales reporting for accurate financial tracking.
- Enforced food safety and sanitation practices per health regulations.
- Resolved customer concerns promptly, boosting satisfaction and loyalty.
- Maintained cleanliness and organization of work areas throughout shifts.
- Monitored inventory levels to ensure stock rotation and minimize waste.
Education
Bachelor of Commerce - Financial Accounting And Auditing
University of Mumbai
Mumbai10-2020
High School Diploma -
Vivekanand Education Society
Mumbai02-2017
Skills
- Cash management and handling
- Food safety practices
- Customer service excellence
- Inventory control and management
- Team building and development
- Employee training and performance review
- Problem solving and decision-making
- Attention to detail
- Workplace safety compliance
- Relationship building
Languages
English
Full Professional
Hindi
Native/ Bilingual
Marathi
Native/ Bilingual
Timeline
Shift Manager
Haagen-Dazs Ice Cream Store
11.2024 - Current
Bachelor of Commerce - Financial Accounting And Auditing
University of Mumbai
High School Diploma -
Vivekanand Education Society