Jazyalyn Gonzalez
Brooklyn,NY
Summary
Hardworking employee enthusiastic about learning in any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative and relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Sales Specialist
Charter Spectrum
Brooklyn, NY
11.2017 - 01.2024
- Built strong client relationships through consistent communication and effective problemsolving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Analyzed competitor strategies and identified areas of opportunity for differentiation in the marketplace.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Activate mobile devices
- Used software to research customer accounts to determine whether credits or adjustments needed to be made.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Facilitated seamless transactions by efficiently processing sales orders and returns using point-of-sale systems.
- Managed inventory effectively by conducting regular audits, restocking shelves when necessary, and minimizing loss due to theft or damage.
- Traveled to different store locations to alleviate staffing shortages.
Security
Allied Universal Security
New York, NY
09.2015 - 11.2018
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored CCTV cameras.
Education
Associate of Applied Science - Criminal Justice
ASA College
Brooklyn, NY09.2010
High School Diploma -
Secondary School For Journalism
Brooklyn, NY06.2008
Skills
- Customer Service
- Cash Management Handling
- Sales software proficiency
- Multitasking
- Time management
- Strong organizational skills
- Proficient in Microsoft office including Word, Outlook & Excel
- Paperwork Processing
- POS Systems
Timeline
Sales Specialist
Charter Spectrum
11.2017 - 01.2024
Security
Allied Universal Security
09.2015 - 11.2018
Associate of Applied Science - Criminal Justice
ASA College
High School Diploma -
Secondary School For Journalism