Samantha Agnew
Spring Hill,FL
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Specialist
The Rhino Gutter Co.
02.2020 - 12.2020
- Responsible for obtaining customer information and maintaining a functional CRM while exceeding customer service expectations
- Negotiated prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Used customer insights to develop innovative sales strategies to increase sales.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Met existing customers to review current services and expand sales opportunities.
- Set and achieved company defined sales goals.
- Kept detailed records of daily activities through online customer database.
- Recorded accurate and efficient records in customer database.
- Drafted, finalized and submitted paperwork to complete sales.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Medical Claims Scanner
Imagnet
01.2019 - 12.2020
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Responsible for effectively verifying information given by customer and sharing internally via shared cloud platform.
- Managing information and data input for medical claims and necessary attachments
- Verifying patient information, upload to cloud-based platform
- Strictly following and abiding by all HIPPA privacy laws and confidentiality notices
- Maintains work schedule flexibility to meet short timeframes
- Demonstrates effective problem identification, problem solving and priority setting skills
- Serves as an educator and facilitator to assure timely record scanning and maintenance of hard copy health information records
Barista
Dunkin Donuts
01.2017 - 01.2019
- Responsible for delivering great and friendly guest experiences, Prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment.
Education
GED -
River Ridge High School Adult Education
New Port Richey, FL2018
Skills
- Inquiry Handling
- Performance Tracking
- Customer service and care
- Customer Needs Assessment
- Client Relations
- Sales Presentations
- Upselling and Cross Selling
- Customer Relationship Building
- Product and service knowledge
- Cold-calling
- CRM proficiency
- Customer Service
- Technical Support
- Processing payments
- Client Service
- Lead Generation
- Call Center Operations
- Decision-Making
- Remote Office Availability
- Google Drive
- Microsoft Excel & PowerPoint
- Housecall Pro
- Job Nimbus
Certification
- CNP - Certified Notary Public
Timeline
Sales Specialist
The Rhino Gutter Co.
02.2020 - 12.2020
Medical Claims Scanner
Imagnet
01.2019 - 12.2020
Barista
Dunkin Donuts
01.2017 - 01.2019
GED -
River Ridge High School Adult Education
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