Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Generic
Gavin Amos

Gavin Amos

Plymouth

Summary

Dedicated to leveraging extensive experience in the medical field to pursue an Associate of Science in Nursing from Ivy Tech. Committed to enhancing patient care through a solid foundation in nursing principles and practices. Eager to contribute to a dynamic healthcare team while continuing to develop clinical skills and knowledge. Passionate about making a positive impact on the lives of patients and the community.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Michiana Behavioral Health
05.2024 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

Online Grocery Associate

Walmart
10.2022 - 05.2024
  • Created, managed or automated orders or invoices using order management or invoicing software.
  • Troubleshot any problems or errors that occurred during checkout.
  • Analyzed customer data to identify areas where service could be improved.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Sandwich Artist

SUBWAY®Restaurants
07.2021 - 10.2022
  • Operated cash registers to process payments from customers.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.

Service and Food Champion

Taco Bell
02.2021 - 07.2021
  • Maintained cleanliness of the dining area including tables, chairs, floors and trash receptacles.
  • Took orders accurately from customers over the phone or in person for delivery or carry-out orders.
  • Operated cash register efficiently to process payments from customers.
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude.
  • Ensured compliance with health regulations regarding food safety practices at all times.

Education

Bachelor of Science - Criminal Justice

Indiana University South Bend
South Bend, IN
06-2027

High School Diploma -

Plymouth High School
Plymouth, IN
06-2023

Skills

  • Patience
  • Complaint Resolution
  • Willingness to learn
  • Adaptability
  • Customer Engagement
  • De-escalation techniques
  • Crisis intervention

Accomplishments

  • Graduated High School with Academic Honors (2023)
  • Graduated High School with Technical Honors (2023)
  • Academic Hall of Fame (2023)
  • Dean's List of the College of Liberal Arts and Sciences for the Fall (2023)

Affiliations

  • Member of the Criminal Justice Student Organization (2023 to present)
  • Student Government (2019)
  • Volunteer with Potawatomi Conservatory (2024)

Certification

  • Adult and Pediatric First Aid /CPR/ AED
  • CPI( Crisis Prevention Institute)


Languages

Spanish
Limited
Chinese (Mandarin)
Elementary

Interests

  • I enjoy helping others and giving back to the community

Timeline

Mental Health Technician

Michiana Behavioral Health
05.2024 - Current

Online Grocery Associate

Walmart
10.2022 - 05.2024

Sandwich Artist

SUBWAY®Restaurants
07.2021 - 10.2022

Service and Food Champion

Taco Bell
02.2021 - 07.2021

High School Diploma -

Plymouth High School

Bachelor of Science - Criminal Justice

Indiana University South Bend

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