Summary
Overview
Work History
Education
Skills
Jiu Jitsu
Timeline
CustomerServiceRepresentative

Gavin Birtner

Pacific Grove,California

Summary

Reliable store associate with outstanding customer service skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Courtesy Associate/Bagger position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

The Bagel Bakery
01.2024 - Current
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained a clean and organized sales floor, ensuring a visually appealing shopping experience for customers.
  • Assisted with inventory management, stocking shelves, and maintaining accurate records for quality control purposes.
  • Handled cash transactions accurately while utilizing point-of-sale systems efficiently during busy periods.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.

Construction Laborer

Vucina Construction
01.2023 - 12.2023
  • Increased project efficiency by effectively organizing and managing construction materials on job sites.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Enhanced client satisfaction by maintaining a clean and organized work environment throughout the construction process.
  • Improved worksite safety by consistently adhering to company protocols and guidelines.
  • Contributed to successful project completions through diligent execution of assigned tasks, such as excavation and demolition work.
  • Maintained equipment functionality by conducting regular inspections and performing basic maintenance tasks when necessary.
  • Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
  • Expedited site preparation processes, executing efficient land clearing activities as directed by supervisors or project managers.
  • Supported the successful execution of large-scale projects by adopting a flexible work schedule and willingly taking on additional responsibilities when needed.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Education

High School Diploma -

Pacific Grove High School
05.2025

Skills

  • Complaint Handling
  • Store Maintenance
  • Customer Follow-Up
  • Cart Collection
  • Stocking Shelves
  • Organizational Skills
  • Loading Merchandise
  • Customer Assistance
  • Bagging Procedures

Jiu Jitsu

Active Brazilian Jiu Jitsu member, focused on self growth and betterment. Jiu Jitsu has taught me mental focus and critical thinking though on the spot problem solving.

Timeline

Customer Service Representative

The Bagel Bakery
01.2024 - Current

Construction Laborer

Vucina Construction
01.2023 - 12.2023

High School Diploma -

Pacific Grove High School

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Gavin Birtner