Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gavin Frank

Phoenix,AZ

Summary

Dynamic Shift Lead at Subway with a track record in conflict resolution and employee training. Maintained high standards of quality control, ensuring customer satisfaction. Skilled in regulatory compliance and loss prevention, consistently optimizing operations to meet business goals.

Overview

5
5
years of professional experience

Work History

Shift Lead

Subway
02.2023 - Current
  • Resolved customer complaints and issues and offered solutions to maintain customer happiness.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained and mentored new employees to maximize team performance.
  • Helped store management meet standards of service and quality in daily operations.
  • Responded to and resolved customer questions and concerns.

Driver

Private Practice
10.2020 - Current
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.

Education

Shadow Mountain High School
2902 E Shea Blvd, Phoenix, AZ 85028
05-2024

Skills

  • Production leadership
  • Productivity monitoring
  • Employee training
  • Loss prevention
  • Conflict resolution
  • Quality control
  • Regulatory compliance

Timeline

Shift Lead

Subway
02.2023 - Current

Driver

Private Practice
10.2020 - Current

Shadow Mountain High School

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