Gavin Frantz
Summary
Enthusiastic Student Athlete dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience in leadership positions and customer service. Committed to helping others through effective time management, good sportsmanship and motivation. 78 WPM typing speed.
Overview
8
8
years of professional experience
Work History
Credit Administrator
Central Bank
06.2023 - Current
- Improved credit department efficiency by streamlining processes and implementing new software solutions.
- Reduced delinquency rates by conducting thorough credit evaluations for prospective clients.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
Bartender
Shiloh Bar & Grill
06.2022 - 11.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Front Desk Receptionist
Karen's Dance Academy
01.2016 - 08.2019
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Education
MBA - Business Administration And Management
Columbia College
Columbia, MO05.2025
Bachelor of Science - Business Administration
Columbia College
Columbia, MO05.2023
Skills
- Customer Relationship Management
- Deposit and Withdrawal Management
- Cash Counting
- Customer Service
- Data Entry
- Microsoft Office
- Loan Processing
- Financial Forecasting
- Portfolio Management
Accomplishments
School record holder, nationally ranked athlete
Affiliations
- Collegiate Track & Field
References
References available upon request.
Timeline
Credit Administrator
Central Bank
06.2023 - Current
Bartender
Shiloh Bar & Grill
06.2022 - 11.2023
Front Desk Receptionist
Karen's Dance Academy
01.2016 - 08.2019
MBA - Business Administration And Management
Columbia College
Bachelor of Science - Business Administration
Columbia College
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