Summary
Overview
Work History
Education
Skills
Timeline
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Gavin Knollwood

Summary

Versatile professional in numerous high-stress fields related to human interaction. Highly experienced in gathering personal data, maintaining up-to-date records, and analyzing information from a problem-solving perspective.

Overview

2025
2025
years of professional experience

Work History

Bartender/server

Numerous Employers
Grand Rapids / Holland, Michigan
08.2017 - 09.2024
  • Worked as a member of a team in fast-paced, service oriented environments.
  • Cultivated and remembered regular guests.
  • Created innovative new ideas to increase guest satisfaction and revenue.
  • Appropriately responded to and dealt with emergencies.

Bail Bondsman / Bounty Hunter

1st Assured Bail Bonds / Ace Bail Bonds
2012 - 2017
  • Collected and tracked client PII.
  • Determined risk to accept or reject clients.
  • Set deals for collateral for high risk clients.
  • Tracked the cases of all active clients.
  • Located and apprehended clients who broke the terms of their bond.

Human Resources Specialist

USAR
11.2008 - 11.2016
  • Kept up-to-date PPI on hundreds of troops.
  • Was responsible for the tracking of troop movements in a designated combat zone.
  • Cross trained into Civil Affairs.

Education

Bachelor of Science - Psychology

Perdue Online

Associate of Science - General Studies

GRCC
Grand Rapids, MI

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Data analysis
  • Research methodology
  • Case management

Timeline

Bartender/server

Numerous Employers
08.2017 - 09.2024

Human Resources Specialist

USAR
11.2008 - 11.2016

Bail Bondsman / Bounty Hunter

1st Assured Bail Bonds / Ace Bail Bonds
2012 - 2017

Bachelor of Science - Psychology

Perdue Online

Associate of Science - General Studies

GRCC

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