Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gavin Trevino

Tehachapi,CA

Summary

Professional customer service provider with strong communication and problem-solving skills. Proven ability to work collaboratively and adapt to changing needs. Skilled in handling inquiries, resolving issues efficiently, and maintaining positive customer relationships. Reliable team player focused on achieving results and exceeding expectations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Front End Customer Service Associate

El Taco Superior
07.2022 - Current
  • Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
  • Assisted in training new team members, sharing best practices for providing excellent customer service.
  • Handled high-volume cash transactions accurately, ensuring proper handling of both cash and credit payments.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

House and Pet Sitter

Andrew and Laurie Cervantes
07.2014 - Current
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Increased client retention through excellent communication, timely updates, and superior care for pets and properties.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.

Yard Care Worker

Jeff and Serina Baker
07.2013 - Current
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Enhanced customer satisfaction by providing timely and thorough yard care services.

Internship Land Surveying

APEX Civil Engineering and Land Surveying
05.2019 - 07.2022
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Determined the legal property lines and help determine the exact locations of the real estate and construction projects.
  • Collected, arranged, and input information into database system.

Education

High School Diploma -

Mojave River Academy
Tehachapi, CA
06-2022

Skills

  • Strong Work Ethic
  • Patience and resilience
  • Customer Relationship Building
  • Complaint Handling

Certification

  • ServSafe Food Handler Certification - National Restaurant Association. Issue Date: 7/2/2022 - Expiration Date: 7/2/2025

Timeline

Front End Customer Service Associate

El Taco Superior
07.2022 - Current

Internship Land Surveying

APEX Civil Engineering and Land Surveying
05.2019 - 07.2022

House and Pet Sitter

Andrew and Laurie Cervantes
07.2014 - Current

Yard Care Worker

Jeff and Serina Baker
07.2013 - Current

High School Diploma -

Mojave River Academy
Gavin Trevino