Gavin VanCuyk
Appleton,WI
Summary
Often-relied on associate tasked with jobs other associates are not asked to do such as properly disposing of corrosive items, taking calls from customers to aid them in customer service, creating the next day’s roster ensuring productivity and efficiency, and sorting orders that have been cancelled into their proper positions to be displayed back across the store. Skilled in many areas, I have always been depended on and trusted to deliver the best quality of customer service with speed and efficiency, often exceeding expectations and have been recommended to take on a managerial role by my peers.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Teller
Community First Credit Union
Neenah, WI
12.2025 - Current
- Handle cash and check related transactions for members.
- Happily provide exemplary service and care for each member by listening intently and verifying each transaction with precision.
- Being able to identify when a member is in an troubled state and offering them empathy and/or possible solutions to their problem.
- Properly connect members to appropriate financial products and other credit union employees with specialized knowledge and training.
- Upheld a clean and professional appearance to enhance customer confidence and trust..
- Maintained a neat work station to promote a productive and professional environment. and routinely counted your cash drawer.
Online Grocery Associate
Walmart
Appleton, WI
08.2023 - 12.2025
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Monitored product substitutions during order fulfillment and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Crew Member
McDonald's
11.2022 - 08.2023
- Provided exceptional customer service while ensuring accurate order fulfillment.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
- Resolved customer complaints effectively, contributing to improved satisfaction ratings.
- Assisted in training new crew members on operational procedures and quality standards.
- Handled cash transactions accurately, ensuring financial integrity at the register.
- Served customers at the front counter and drive-thru, ensuring efficient service.
- Worked front counter, drive-thru and other areas.
- Received constructive feedback from management to improve performance.
Education
Banking And Finance
Fox Valley Technical College
Appleton, WI 01.2025 - 11.2026
Skills
- Cash handling
- Order accuracy
- Customer engagement
- Complaint resolution
- Product knowledge
- Cross-selling techniques
- Record keeping
- Attention to detail
- Relationship building
- Decision-making
- Adaptability to change
- Brand representation
Skills
- Upbeat and outgoing attitude
- Lift up to 75 pounds
- Sales proficiency
- Relationship building
- Upbeat and outgoing attitude
Timeline
Teller
Community First Credit Union
12.2025 - Current
Banking And Finance
Fox Valley Technical College
01.2025 - 11.2026
Online Grocery Associate
Walmart
08.2023 - 12.2025
Crew Member
McDonald's
11.2022 - 08.2023