Gavin Wilkens
Edmond,US
Summary
Dynamic leader with a proven track record at Rally House, enhancing store operations and sales through strategic leadership and effective sales management. Expert in SQL server database management and adaptive leadership, I excel in driving team performance and leveraging technology to boost productivity and sales. Skilled in fostering significant business growth and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Store Manager
Rally House
Midwest City, US
10.2024 - Current
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Team Sales Lead
Rally House
Edmond, US
08.2022 - Current
- Helped develop and implement sales strategies
- Monitored sales KPI's and made adjustments to strategy accordingly
- Resolved customer issues in a timely manner while retaining the customer
- Used POS and CRM software efficiently to ensure data accuracy
Summer School Teacher Assistant
FRANCIS TUTTLE TECHNOLOGY CENTER
Oklahoma City, US
06.2021 - 06.2025
- Assistant teacher for a rocket science class
- Teaching middle schoolers basic science fundamentals behind rockets
- Created a positive classroom environment conducive to learning.
Education
Bachelor's - Management Information Systems
University of Oklahoma-Norman Campus
Norman, OK12.2024
Skills
- Sales Management
- Microsoft SQL server management
- SQL server database
- Java programming language
- Python programming
- C programming knowledge
- Web development knowledge
- Power automate workflows
- Adaptive leadership
- Sprint planning
Accomplishments
- President's Honor Roll
Timeline
Store Manager
Rally House
10.2024 - Current
Team Sales Lead
Rally House
08.2022 - Current
Summer School Teacher Assistant
FRANCIS TUTTLE TECHNOLOGY CENTER
06.2021 - 06.2025
Bachelor's - Management Information Systems
University of Oklahoma-Norman Campus
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