Gavin Williams
Henderson,NV
Summary
Experienced Clerk with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Team-minded Sales Agent bringing 5 years of experience in successfully driving sales performance in local market. Decisive and friendly individual talented at prospecting, cold calling and exceeding individual sales goals. Recognized for managing $100,000 of account revenue and averaging 50% close rate. Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 5 years of experience to new professional challenges with growth-oriented organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
PSE Clerk
USPS
Las Vegas, NV, NV
11.2021 - Current
- Sorted mail according to size, shape, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Provided service and sales to walk-in customers.
- Used automated mail processing equipment to sort and collate mail.
- Loaded and unloaded shipping containers and vehicles.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Monitored performance of junior team members and offered support.
- Increased production by over %100.
- Voted number 1 Postal Support Annex in nation based on performance.
Program Director
Gracie Barra Association
Las Vegas, Nevada
01.2018 - 01.2019
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
- Maintained and updated project related documents.
- Improved success of program by making proactive adjustments to operations.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Raised regular attending students from 10 to 70 in 4 months.
Sales Agent
Eldorado Resorts
Las Vegas, NV
01.2017 - 01.2018
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Explained features and advantages of products or services to promote sales.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Over $100,000 in sales over 3 months.
Education
Associate of Applied Science - Web Development
College of Southern Nevada
Las Vegas, NV06.2023
High School Diploma -
Green Valley High School
Henderson, NV06.2016
Skills
- Handling and sorting mail
- Post office operations
- Workplace safety
- Advanced knowledge of technology
- Customer service experience
- Effective leader
- Account acquisition and retention
- Closing sales
Websites
Accomplishments
- Eagle Scout, Boy Scouts of America.
- Millenium Scholarship, Nevada Clark County Schools.
Affiliations
Member of N.E.S.A. (National Eagle Scout Association)
Member of K.S.D.I. (Kajukenbo Self Defense Institute)
Timeline
PSE Clerk
USPS
11.2021 - Current
Program Director
Gracie Barra Association
01.2018 - 01.2019
Sales Agent
Eldorado Resorts
01.2017 - 01.2018
Associate of Applied Science - Web Development
College of Southern Nevada
High School Diploma -
Green Valley High School
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