Gavin Willingham
Zephyrhills,FL
Work Preference
Summary
Dedicated Property Adjuster with six years in insurance claims and property restoration. Skilled in investigating complex losses, interpreting policy coverage, and preparing detailed Xactimate estimates. Strong construction knowledge supports effective assessment of repair methods and compliance with building codes.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Insurance Adjuster
USAA Insurance
Tampa, Florida
03.2026 - Current
- Conducted thorough investigations of residential property claims from initial report to resolution.
- Evaluated damages in detail using photographs, inspection reports, and supporting documentation.
- Utilized Xactimate to prepare precise repair estimates for claims processing.
- Collaborated with contractors, mitigation companies, engineers, and policyholders to ensure effective claim management and resolution.
- Negotiated settlements aligned with regulatory requirements and company policies to achieve fair outcomes for all parties involved.
- Applied policy language effectively to analyze coverage for informed decision-making.
- Handled multiple active claims simultaneously while achieving high productivity and quality standards.
- Delivered exceptional customer service during complex property loss scenarios, ensuring clear communication and support for affected clients.
Independent Insurance Adjuster
QA Claims, Inc.
San Antonio, Texas
10.2024 - 03.2026
- Handled multimillion-dollar total losses efficiently across various assignments.
- Managed high-volume inventory of residential and commercial property claims, ensuring accurate and timely resolution.
- Performed on-site inspections for wind, hail, water, and storm-related damage accurately.
- Prepared Xactimate estimates for carrier review, facilitating informed decision-making on claims.
- Developed complete repair scopes using industry-standard estimating practices effectively.
- Coordinated with contractors and insureds to validate damages and pricing, enhancing transparency in the claims process.
- Maintained carrier service-level agreements while handling assignments across multiple states.
Pipefitter
UA Local Union 72
Atlanta, Georgia
11.2023 - 10.2024
- Interpreted blueprints and technical drawings for accurate pipe layout.
- Fabricated and installed piping systems for various industrial applications.
- Assembled and joined pipes using welding, soldering, and threading techniques.
- Conducted inspections to ensure compliance with safety and quality standards.
- Maintained tools and equipment to ensure operational efficiency and safety.
Security System Technician
The Tech Helper
Englewood, Florida
05.2023 - 11.2023
- Installed and repaired enterprise access controls and configured analog, digital CCTV, and network systems to strengthen security infrastructure.
- Installed and configured security systems for residential and commercial clients.
- Diagnosed and repaired alarm system malfunctions efficiently.
- Assessed client security needs and recommended tailored solutions, improving overall security effectiveness.
- Performed routine maintenance on surveillance equipment, enhancing reliability and performance.
- Planned security installations by surveying locations and reading wiring plans.
Carpenter
American Construction LLC
Englewood, Florida
01.2019 - 05.2023
- Installed framing, cabinetry, flooring, roofing components, and finish materials.
- Executed residential remodeling and structural repairs, enhancing living spaces and ensuring safety.
- Contributed to hurricane damage reconstruction projects, restoring homes and community resilience.
- Read and interpreted blueprints and construction specifications.
- Ensured work complied with Florida building codes and industry standards.
- Collaborated with electricians, plumbers, and other trades to ensure timely project completion and adherence to specifications.
Education
GED -
GED Testing Services
Online12-2023
AIC - Insurance And Risk Management
The Institues
Malvern, PA08-2026
CPCU - Insurance
The Institutes
Malvern, PA08-2026
AINS - Insurance And Risk Management
The Institutes
Malvern, PA08-2026
Skills
- Property claims
- Large loss claims
- Coverage Investigation
- Xactimate Level III
- Scope estimation
- Storm damage assessment
- Fire & Smoke Damage
- Claim Negotiation
- Contractor Coordination
- Quality assurance
- Cost Analysis
- Material Takeoffs
- Building Code Compliance
- Building systems
- Customer Service
Certification
- Florida Adjuster 6-20 All Lines Licenses
- Xactimate Level III
- HAGG HCR Level II
Timeline
Insurance Adjuster
USAA Insurance
03.2026 - Current
Independent Insurance Adjuster
QA Claims, Inc.
10.2024 - 03.2026
Pipefitter
UA Local Union 72
11.2023 - 10.2024
Security System Technician
The Tech Helper
05.2023 - 11.2023
Carpenter
American Construction LLC
01.2019 - 05.2023
GED -
GED Testing Services
AIC - Insurance And Risk Management
The Institues
CPCU - Insurance
The Institutes
AINS - Insurance And Risk Management
The Institutes