Lakecha Brown
McKinney,Texas
Summary
Licensed Claims Adjuster focused on construction inspections and workers' compensation claims. Positive attitude and exceptional problem solving skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Adjuster
True Choice Insurance
DeSoto, TX
11.2022 - Current
- Investigated insurance claims to determine coverage and liability.
- Calculated estimated costs for damages and losses.
- Negotiated settlements with policyholders, claimants, and attorneys.
- Conducted onsite inspections of property damage or loss.
- Performed data entry tasks into company systems for tracking purposes.
- Analyzed claimant information to evaluate validity of claim.
Regional Director
Cleaned Your Way Janitorial
McKinney, Texas
01.2019 - Current
- Investigated and determined coverage, liability, and extent of damages for property claims.
- Performed on-site investigations to document damage and loss.
- Reviewed and evaluated policy provisions to ensure compliance with state regulations.
- Prepared detailed reports summarizing investigation findings, recommendations, and conclusions.
- Assessed estimates of repair or replacement costs for damaged property using industry resources.
- Negotiated settlements with claimants while ensuring adherence to company policies and procedures.
Insurance Claims Representative
Medical Center of Plano
Plano, TX
11.2016 - 02.2019
- Processed claims by obtaining necessary documents and information from policyholders, witnesses, medical providers.
- Resolved disputed claims through negotiation or mediation with claimants or their representatives.
- Maintained accurate records of all claims activities for audit purposes.
- Provided excellent customer service to policyholders by responding promptly to inquiries regarding the status of their claim.
- Monitored the progress of open claims to ensure timely resolution in accordance with company guidelines.
Education
Early Childhood Education
Ashford University
San Diego, CA01-2004
Skills
- Damage Assessment
- Policy Interpretation
- Property claims
- Property adjusting
- Automobile appraisals
- Medical terminology specialist
- Medical Coding
- Claims investigations
- HAZMAT expert
- Highly motivated
- Regulatory Compliance
Certification
- Adjuster- All Lines # 3131280
Timeline
Insurance Adjuster
True Choice Insurance
11.2022 - Current
Regional Director
Cleaned Your Way Janitorial
01.2019 - Current
Insurance Claims Representative
Medical Center of Plano
11.2016 - 02.2019
Early Childhood Education
Ashford University
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