Isaiah Taylor
Saraland,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a career. Ready to help teams achieve company goals and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Insurance Adjuster
Pilot Catastrophe Services
Mobile, AL
09.2021 - Current
- Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
- Conducted thorough property investigations to identify and classify damages for customer claims.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Increased team productivity by mentoring junior adjusters, fostering an environment of collaboration and continuous improvement.
- Prepared comprehensive reports detailing findings from each investigation, ensuring clear communication with stakeholders regarding outcomes.
- Maximized customer satisfaction by resolving complex claim issues promptly and professionally.
Systems Installer
Taylor Security & Devices
Mobile, AL
06.2015 - Current
- Collaborated with multidisciplinary teams to achieve successful system integration within diverse environments.
- Improved system reliability by identifying potential issues and proactively implementing corrective measures.
- Contributed to continuous improvement initiatives by sharing insights gained from field experience with colleagues.
- Adapted quickly to evolving client needs, maintaining flexibility in approach while adhering to strict deadlines.
- Trained clients on proper usage of installed systems, empowering them to maximize their investment effectively.
- Assisted with electrical installations of lighting and smoke detectors.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
Maintenance Technician
LSB Contracting / Tesco
Mobile, AL
06.2018 - 09.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Education
High School Diploma -
Citronelle High School
Citronelle, AL05.2017
Skills
- Technical knowledge
- Damage Assessment
- Claims Investigation
- Risk Assessment
- Highly motivated
- Data Analysis
- Team Collaboration
- Report and Records Review
- Team Leadership
- Critical Thinking
- Public Speaking
- Relationship Building
Timeline
Insurance Adjuster
Pilot Catastrophe Services
09.2021 - Current
Maintenance Technician
LSB Contracting / Tesco
06.2018 - 09.2021
Systems Installer
Taylor Security & Devices
06.2015 - Current
High School Diploma -
Citronelle High School