Gavin Broussard
Lafayette,LA
Summary
Hardworking and knowledgeable in many front-end aspects of Retail work. as well as the backroom and sales floor. adaptive to many situations with quick problem solving skills and good teamwork. Happy and willing to talk and engage with customers.
Overview
4
4
years of professional experience
Work History
Customer Experience Coordinator
TJMaxx
Lafayette, LA
11.2025 - Current
- Coordinated feedback collection from customers, identifying areas for improvement in service delivery.
- Implemented training sessions for staff on customer interaction best practices, fostering a positive shopping experience.
- Supported team in executing promotional events, driving customer engagement and store traffic.
- Trained new team members on company guidelines and best practices for exceptional customer service delivery.
- Pushed Stock to the sales floor
- Processed transactions efficiently using point-of-sale systems.
Scenic Carpenter
UL Theatre and Dance
Lafayette, LA
08.2022 - 05.2025
- Collaborated with designers to interpret blueprints and technical drawings accurately.
- Constructed scenic elements to support production design and artistic vision.
- Operated woodworking machinery for precise fabrication of stage components.
- Maintained safety protocols while executing carpentry tasks in fast-paced environments.
Assistant Technical Director
English Theatre of Rome
Rome, Italy
05.2024 - 07.2024
- Assisted in coordinating technical aspects of theatrical productions, ensuring seamless execution of performances.
- Aided in troubleshooting technical issues during live events, ensuring minimal disruption to performances.
- Supported set design and construction processes, collaborating with creative teams to achieve artistic vision.
- Maintained inventory of technical equipment, ensuring availability and functionality for upcoming shows.
- Participated in pre-production meetings, providing input on technical feasibility of design concepts and ideas.
Education
Bachelor of Arts - Performing Arts - Theatre
University of Louisiana At Lafayette
Lafayette, LA05-2025
Skills
- Conflict resolution
- Training and coaching
- Returns assistance
- Inventory management
- Returns processing
- Opening and closing procedures
- Cross-functional coordination
- Problem-solving
- Multitasking
- Teamwork
- Patience and composure
Timeline
Customer Experience Coordinator
TJMaxx
11.2025 - Current
Assistant Technical Director
English Theatre of Rome
05.2024 - 07.2024
Scenic Carpenter
UL Theatre and Dance
08.2022 - 05.2025
Bachelor of Arts - Performing Arts - Theatre
University of Louisiana At Lafayette