Adept at enhancing customer experiences and streamlining operations, I leveraged strong communication skills and ServSafe knowledge to elevate service standards at Costco and Milk Tea Labs. My proactive approach to equipment maintenance, inventory management, and team collaboration led to significant improvements in operational efficiency. By fostering a positive team environment and ensuring seamless service, I consistently contributed to higher customer satisfaction rates and smoother day-to-day operations. Additionally, my ability to think quickly and adapt in high-pressure situations allowed me to effectively manage peak hours, maintain quality control, and address customer concerns with professionalism and empathy. These experiences highlight my commitment to excellence and my capacity to thrive in fast-paced, dynamic environments.