Gayathri Thangavel CPC

• Ensured compliance with HIPAA and organizational policies by verifying and processing medical record requests.
• Authenticated requestors, including patients and attorneys, to confirm proper authorization for releasing PHI.
• Reviewed authorization forms meticulously for accuracy, completeness, and legal validity before processing requests.
• Protected patient confidentiality by releasing only the minimum necessary PHI as required by regulations.
• Identified sensitive information requiring special handling, including HIV and mental health details.
• Maintained strict adherence to federal and state regulations regarding PHI disclosure, safeguarding patient rights.
• Utilized Cerner EMR/EHR systems effectively to retrieve, review, and release medical records efficiently.
• Collaborated with healthcare teams to improve the efficiency of the medical record request process.

• Completed research, compiled data to provide the students to choose their educational courses
• Interacted with customers by phone, email, or in-person to provide information
• Sorted and organized files, spreadsheets, and reports
• Analyzed problems and worked with teams to develop solutions.