Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gayla Brown

Lansing,MI

Summary

Results-driven quality professional with a proactive mindset, experienced at Tecomet as a Final Auditor. Successfully implemented quality control protocols, enhancing product compliance and fostering strong stakeholder relationships. Skilled in root cause analysis and effective communication, leading to significant improvements in production efficiency and customer satisfaction.

Overview

14
14
years of professional experience

Work History

Final Auditor

Tecomet
02.2018 - Current
  • Inspected products to ensure compliance with quality standards and specifications.
  • Conducted routine audits of production processes to identify areas for improvement.
  • Repaired and/or scrapped products that did not meet required specifications.
  • Maintained accurate records of inspections and non-conformance reports for analysis.

Quality Liaison

Proxemics Consultung
10.2011 - Current


  • Implemented quality control protocols, ensuring adherence to industry regulations and company policies.
  • Analyzed customer feedback data to identify trends and recommend process improvements for product quality.
  • Established strong relationships with key stakeholders, fostering open lines of communication to discuss and resolve quality issues promptly.
  • Ensured timely resolution of customer complaints by collaborating with cross-functional teams and providing detailed feedback.
  • Enhanced communication between production and quality departments, resulting in increased efficiency and reduced errors.
  • Conducted root cause analysis for non-conformances, implementing corrective actions to prevent recurrence.
  • Communicated with production team members about quality issues.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Collaborated with production staff to establish and meet quality standards

Education

GED - College Prep

JW Sexton High School
Lansing, MI
06.1995

Skills

    -Goal oriented

    -Great rapport

    -Proactive mindset

Timeline

Final Auditor

Tecomet
02.2018 - Current

Quality Liaison

Proxemics Consultung
10.2011 - Current

GED - College Prep

JW Sexton High School

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Gayla Brown