GAYLA MAYS
Highland Village,TX
Summary
Results-driven [Job Title] with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
15
15
years of professional experience
Work History
Principal Owner
E-Commerce Conglomeration, LLC
10.2015 - 12.2023
- Achieved successful business growth by implementing effective marketing strategies and streamlining internal processes.
- Developed strong client relationships through consistent communication, timely responses, and personalized service.
- Increased overall company efficiency by overseeing day-to-day operations and making strategic improvements to workflow systems.
- Boosted staff productivity and morale through the implementation of comprehensive training programs and performance incentives.
- Delivered exceptional customer experiences by addressing concerns promptly and implementing solutions that exceeded expectations.
- Diversified revenue streams through exploring ancillary services or products complementary to core offerings – ultimately enhancing profitability potential over time.
Accounts Receivable Supervisor
Funimation Through Robert Half International
08.2019 - 11.2019
- Improved cash flow by implementing efficient accounts receivable processes and reducing outstanding balances.
- Enhanced team productivity by providing regular training on accounting software and tools.
- Streamlined account reconciliation procedures, ensuring timely and accurate financial reporting.
- Collaborated with internal departments to resolve billing discrepancies, improving interdepartmental communication.
- Reduced invoice disputes by establishing clear invoicing guidelines and protocols for the team.
- Implemented stringent follow-up procedures for overdue payments, resulting in faster collection rates.
Accounts Receivable Analyst
AmerisourceBergen
10.2008 - 10.2016
- Increased efficiency in accounts receivable processes by implementing new software and automation tools.
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Enhanced cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.
- Collaborated with sales teams to improve client relationships, fostering a positive payment culture and reducing delinquencies.
- Negotiated favorable payment terms with clients experiencing financial difficulties, preserving valuable business relationships while safeguarding company interests.
Education
Accounts Receivable Management - Accounts Receivable Management Certification
Universal Class
Online10.2015
Accounts Payable Management - Accounts Payable Management Certification
Universal Class
10.2015
CQIA - Certified Quality Improvement Associate
American Society For Quality
06.2012
Skills
- Information Technology Management
- Human Resources Management
- Organizational Development
- Operations Management
- Goal-Oriented
- Empathy and Tactfulness
- Skip Tracing Proficiency
- Strong negotiation skills
- Debt recovery expertise
- Payment posting
- Account Reconciliation
- Issue investigation
- Collections
- Credit and collections
Timeline
Accounts Receivable Supervisor
Funimation Through Robert Half International
08.2019 - 11.2019
Principal Owner
E-Commerce Conglomeration, LLC
10.2015 - 12.2023
Accounts Receivable Analyst
AmerisourceBergen
10.2008 - 10.2016
Accounts Receivable Management - Accounts Receivable Management Certification
Universal Class
Accounts Payable Management - Accounts Payable Management Certification
Universal Class
CQIA - Certified Quality Improvement Associate
American Society For Quality
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