Gayle Coleman-Clevenger
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Dollar General
Dover
04.2023 - Current
- Led daily store operations by managing inventory levels, resulting in consistent product availability and reduced stockouts.
- Trained and mentored a team of associates, enhancing customer service skills and improving overall team performance.
- Streamlined checkout processes by implementing efficient cash handling procedures, reducing customer wait times during peak hours.
Stock crew
Walmart
Dover
02.2021 - 05.2023
- Stocked merchandise efficiently and organized displays, ensuring optimal product visibility and accessibility for customers.
- Assisted in inventory management by conducting regular stock checks, which minimized discrepancies and improved accuracy.
- Collaborated with team members to maintain store cleanliness, contributing to a safe and welcoming shopping environment.
Shift leader
McDonald's
Smyrna
- Led a team of crew members to ensure efficient service during peak hours, enhancing customer satisfaction.
- Trained new employees on operational procedures and service standards, improving team performance and confidence.
- Implemented inventory management practices to maintain stock levels, reducing waste and ensuring product availability.
Education
James H Grooves
Georgetown , De Skills
- Inventory management
- Team leadership
- Customer service
- Cash handling
- Stock organization
- Process optimization
- Staff training
- Sales performance
- Merchandising
- Checkout efficiency
- Performance improvement
- Store operations
- Product availability
- Staff mentoring
- Cleanliness standards
- Customer satisfaction
Timeline
Store Manager
Dollar General
04.2023 - Current
Stock crew
Walmart
02.2021 - 05.2023
Shift leader
McDonald's
James H Grooves