Compassionate mental health professional with extensive experience in trauma-informed care and community support. Committed to advocating for individuals and families through effective crisis intervention, care coordination, and resource connection, ensuring holistic wellness and support for diverse populations.
Overview
22
22
years of professional experience
Work History
Medical Support Assistant
Indian Health Service
Whiteriver
02.2024 - Current
Demonstrates strong ability to support timely client intake, complete thorough assessments and documentation, and collaborate with interdisciplinary teams to ensure appropriate triage, continuity of care, and high-quality, trauma-informed services for diverse populations.
Created and maintained accurate electronic health records, scheduled follow-up appointments, and collaborated with nurses and physicians to enhance patient flow and minimize wait times.
Assisted patients and families by guiding them through clinical processes and escorting them to x-ray, lab, and treatment areas to ensure seamless care.
Maintained strict confidentiality in accordance with HIPAA regulations and recognized emergency situations.
Medical Support Assistant
Indian Health Service
Whiteriver
10.2021 - Current
Established patient registration system (R.P.M.S) to collect, identify, and record patient demographic and eligibility information, ensuring accurate data for healthcare services.
Processed patient/client referrals and appointments, facilitating timely access to healthcare services.
Provided detailed information regarding patient eligibility and services.
Assisted in clinical and administrative duties by maintaining accurate and consistent database of I.H.S user population information to support service delivery.
All information collected and recorded in the PRS is used to determine if someone is eligible for I.H.S direct health care services and contract health services.
Use manual, electronic and automated systems to perform a variety of assigned tasks in support of the department.
Teacher
Dishchiibikoh Community School
Cibecue
08.2019 - 05.2021
Developed, planned, and implemented engaging curriculum, lesson plans, and educational activities tailored to diverse learning needs.
Instructed and supervised students in computer lab, guiding effective use of technology-based learning tools to enhance digital literacy.
Monitored student progress through the Edgenuity online learning platform, preparing detailed reports on academic performance and course completion.
Communicated regularly with parents and guardians to discuss student progress, fostering collaboration to support academic success.
Organized and maintained classroom materials and technology to create a structured learning environment.
Advised students on academic goals and career exploration, facilitating identification of interests and exploration of potential career pathways.
Medical Records Technician
Indian Health Service
Whiteriver
05.2004 - 08.2012
Managed and maintained accurate patient medical records in compliance with HIPAA and healthcare regulations, ensuring proper classification of diagnoses and procedures through ICD-9 coding systems.
Demonstrated proficiency in electronic health record (EHR) systems and data entry, maintaining up-to-date and organized patient information.
Collaborated with healthcare providers to facilitate timely and accurate documentation, enhancing continuity of care and communication across departments.
Processed admission and discharge documentation, verifying completeness and accuracy of required forms, including consent forms, release of information, and clinical reports.