Gaylynn Fisher
Garden City,United States
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
27
27
years of professional experience
Work History
Customer Service Representative
Flodraulic Group
Westland, United States
06.2022 - 02.2025
- group CSR position requires computer entry of orders, email correspondence with sales, vendors and customers
- Handling shipping, expediting and order changes
- Answered customer inquiries and provided accurate information regarding products and services.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Administrative Office Specialist-Remote
The Bookworm Box
Sulphur Springs, United States
10.2017 - 10.2021
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Responded to customer issues to provide immediate resolution and improve retention.
- Compiled data from multiple sources into meaningful reports.
Housekeeper
Fisher Housekeeping
08.2013 - 03.2019
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Coordinated scheduling of service calls with customers.
Foodie
Demolicious LLC
West Bloomfield, MI
08.2011 - 09.2013
- As a Foodie for Demolicious LLC, I prepared samples, marketed new food products and provided feedback to customers and vendors
Executive Assistant
Century Truss Company
Brighton, MI
08.1998 - 08.2006
- Company Overview: Company closed in 2009
- I was the executive assistant to the Vice President in charge of Steel Truss development and sales
- Provided executive assistance in a steel division of a truss manufacturing facility
- These duties included the use of the Microsoft products Word, Excel and Outlook
- My work included the following duties: Inventory of steel supply, managing of divisions schedule, purchasing, maintaining AS400 Data base, general clerical and travel arrangements
- Company closed in 2009
Education
Associates - General Science
Schoolcraft College
01.1997
Some College (No Degree) - General studies; Teaching
Madonna College
Livonia, MISkills
- Outlook Calendar
- Order processing
- Email communication
- Shipping logistics
- Customer inquiries
- Payment processing
- Customer relationship management
- SMC-Sales & Technical
- Hydraulic Cylinders Knowledge
Languages
- English
- German
Timeline
Customer Service Representative
Flodraulic Group
06.2022 - 02.2025
Administrative Office Specialist-Remote
The Bookworm Box
10.2017 - 10.2021
Housekeeper
Fisher Housekeeping
08.2013 - 03.2019
Foodie
Demolicious LLC
08.2011 - 09.2013
Executive Assistant
Century Truss Company
08.1998 - 08.2006
Associates - General Science
Schoolcraft College
Some College (No Degree) - General studies; Teaching
Madonna College
Similar Profiles
Sheng WangSheng Wang
Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)
Timothy MooreTimothy Moore
Sales Manager at Retail Sales Group, Vanguard GroupSales Manager at Retail Sales Group, Vanguard Group
Cynthia EndrizalCynthia Endrizal
Lead Fellow at Centers for Medicare and Medicaid Services (CMS), Office of Group Director Quality Improvement & Innovation Group, Center for Clinical Standards & QualityLead Fellow at Centers for Medicare and Medicaid Services (CMS), Office of Group Director Quality Improvement & Innovation Group, Center for Clinical Standards & Quality
Ricardo DuranRicardo Duran
Base-Mid Foreman at Blattner EnergyBase-Mid Foreman at Blattner Energy
Nico FrantzNico Frantz
Lead Sales Associate at Dollar GeneralLead Sales Associate at Dollar General