GBEMI SOETAN
Dallas,TX
Overview
3
3
years of professional experience
Work History
Hostess
Via 313
Austin, TX
09.2025 - 01.2026
- Managed high-volume guest traffic and waitlists during peak hours, providing accurate wait-time estimates and proactive updates to enhance customer experience.
- Responded to high-volume incoming calls, addressing customer inquiries about availability, policies, and services while ensuring professional and timely support.
- Coordinated with servers, bussers, and managers to optimize table sections, ensuring efficient service during high-pressure periods.
Legal Intern
The Longe Law Firm
Chicago, IL
06.2025 - 09.2025
- Conducted legal research and synthesized complex information into clear, concise written materials to support client matters and problem-solving.
- Drafted and revised client correspondence, legal memoranda, and case summaries with a focus on clear, accurate, and professional communication.
- Organized and reviewed case files, contracts, and evidentiary documents, strengthening information management and attention to detail.
- Observed client consultations and strategy discussions, developing an understanding of client needs, professional communication, and problem-solving.
Data Management and Customer Relations Associate
Saving On More
Farmers Branch, TX
05.2024 - 08.2024
- Optimized data management within an ERP database, maintaining 99% accuracy across inventory, transactions, and logistics documentation.
- Resolved post-transaction customer inquiries and concerns, increasing customer satisfaction by 20% while strengthening client relationships and retention.
- Partnered with warehouse and sales teams to maintain accurate inventory data, enabling sales representatives to confidently present products and contributing to a 15% increase in sales presentations.
Hostess
Gen Korean BBQ
Frisco, TX
06.2023 - 01.2024
- Coordinated greeting and seating for up to 75 guest parties per shift while optimizing table turnover and maintaining efficient guest flow.
- Educated guests on menu options, addressed questions and dietary needs, and resolved concerns to deliver a positive customer experience.
- Conducted training sessions for new hires on restaurant procedures, menu knowledge, reservations, and order processing.
Education
Bachelor of Arts - International Relations & Global Studies
The University of Texas at Austin
Austin, TX05-2026
Bachelor's - Undeclared
The University of Texas at Arlington
Arlington, TX05-2023
Skills
Sales & Client Engagement: Customer Service, Relationship Building, Client Communication, Cold Calling
Business & Technical: Microsoft Excel, Google Sheets, Data Analysis, ERP/Database Management, Internet Research
Professional: Communication, Problem-Solving, Time Management, Team Collaboration, Organization
Languages: Spanish
Affiliations
- Phi Chi Theta Business Fraternity – Delta Mu Chapter — Austin, TX
New Member Educator | September 2023 – May 2026 - Zeta Tau Alpha Sorority — Arlington, TX
Programs Coordinator | September 2022 – May 2023
INTERESTS
Photography, Basketball, International Travel, Psychology, Spanish Language, Spin Classes
Timeline
Hostess
Via 313
09.2025 - 01.2026
Legal Intern
The Longe Law Firm
06.2025 - 09.2025
Data Management and Customer Relations Associate
Saving On More
05.2024 - 08.2024
Hostess
Gen Korean BBQ
06.2023 - 01.2024
Bachelor of Arts - International Relations & Global Studies
The University of Texas at Austin
Bachelor's - Undeclared
The University of Texas at Arlington