Hi, I’m
Gabrielle Blackwell
Dispatcher
Denton,TX
Summary
Dedicated and focused dispatcher who excels at prioritizing, completing multiple tasks simultaneously, sending appropriate resources in a timely manner, and following through to achieve goals while continuing to improve my skills to better serve the public & my community.
Overview
7
years of professional experience
2
Certifications
Work History
Acadian Ambulance Service
Alternate Supervisor
09.2022 - 09.2024
Job overview
- Provides leadership to the Texas West communication center which controls multiple EMS/911 and non-emergency systems for Dallas, San Antonio, and Austin
- Monitors and directs day-to-day operations and performance of the EMD’s and effectively coaches and mentors for improvement when necessary
- Monitors and appropriately directs, develops and enacts effective procedures for controlling system resources to meet response times, contractual obligations, company budgets and customer care commitments
- Coordinates, directs and provides dispatch leadership for mass casualty incidents and departmental emergencies
- Coordinates safety/hazmat issues pertaining to ground and air ambulance responses.
Acadian Ambulance Service
Advanced Emergency Medical Dispatcher
11.2019 - 09.2022
Job overview
- To ensure productive use of all assets, resources, equipment, and employees
- To interact courteously with customers & fellow employee owners
- To provide pre-arrival instructions to callers in emergent situations
- To answer emergency and non-emergency telephone lines, radio channels, and dedicated 911 lines
- To maintain accurate records and logs as needed in a Computer Aided Dispatch system utilizing GPS tracking
- To perform special projects as assigned, and participate in staff meetings, goal setting and strategic planning to ensure excellent customer service is provided to our customers
- Effectively communicate with hospital staff, dispatch, and fellow field personnel
- Triage patient response and dispatch units in accordance with Medical Dispatch Priority procedures & Acadian Ambulance Service Protocols
- Manage a team of approximately 60-70 field personnel (EMT’s & Paramedics) on a daily basis.
Mayes County Jail
Jailer
10.2020 - 02.2021
Job overview
- Monitor inmate activities, security cameras, and access points
- Supervise the distribution of inmates’ meals, recreational activities, and medical services
- Maintain order in the facility, enforce facility policies, and conduct searches of inmates and their living areas
- Manage the intake and release of inmates, ensuring all proper documents are filled out
- Prepare reports and maintain inmate records.
Outback Steakhouse
Administrative Assistant & Head Hostess
02.2018 - 10.2019
Job overview
- Maintained high employment quality standards consistent with Bloomin' Brands policies
- Ability to balance the needs of the front- and back-of-house team members for smoother operations
- Completed server check-outs and tip reporting
- Prepared the restaurant to be closed at the end of operations and securing the premises
- Assisted with staffing levels and determining which staff are assigned to each shift
- Responded to guest comments and sought the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity
- Had a general knowledge of the food and drink menu and was able to recommend and upsell prod
Education
Locust Grove High SchoolLocust Grove, OK
High School Diploma
2014
Skills
- 5 Years 911 Dispatch Experience
- Organized & Efficient
- Skilled Problem Solver
- Experienced in use of CAD software (Tri-Tech, Central Square, VMWare, etc) &Computer Aided Dispatch Proficiency
- Results Oriented
- Protocol and Procedures Proficiency
- Proficient in Microsoft Office & Google Workspace
Certification
- International Advanced Emergency Medical Dispatcher #3011276 (expires: 02/28/2026)
- AHA CPR Certified
Timeline
Alternate Supervisor
Acadian Ambulance Service
09.2022 - 09.2024
Jailer
Mayes County Jail
10.2020 - 02.2021
Advanced Emergency Medical Dispatcher
Acadian Ambulance Service
11.2019 - 09.2022
Administrative Assistant & Head Hostess
Outback Steakhouse
02.2018 - 10.2019
Locust Grove High School
High School Diploma
Similar Profiles
Jonathan AndersonJonathan Anderson
Operations Supervisor at Acadian Ambulance ServiceOperations Supervisor at Acadian Ambulance Service
Megan SmithMegan Smith
Revenue Cycle Supervisor at Acadian Ambulance ServiceRevenue Cycle Supervisor at Acadian Ambulance Service
Courtney Kate CliftonCourtney Kate Clifton
Dispatcher/Call Taker at Acadian Ambulance ServiceDispatcher/Call Taker at Acadian Ambulance Service
Abigail ConvilleAbigail Conville
EMT-Basic at Acadian Ambulance ServiceEMT-Basic at Acadian Ambulance Service
Lisa JurgensmeierLisa Jurgensmeier
Laundry Pro at The Mat by Laundry on DemandLaundry Pro at The Mat by Laundry on Demand