Geanna Cuesta-Torres
Las Vegas
Summary
Dynamic dispatch professional with a proven track record at Executive Las Vegas, excelling in route optimization and client support. Enhanced operational workflows through analytical decision-making and implemented advanced routing software, significantly improving service quality and driver efficiency. Skilled in training new hires and managing schedules to ensure seamless operations.
Overview
4
4
years of professional experience
Work History
Graveyard Dispatcher
Executive Las Vegas
08.2022 - 12.2025
- Coordinated transportation schedules to optimize routes and reduce wait times.
- Monitored real-time traffic updates to ensure timely dispatch of vehicles.
- Managed communication between drivers and clients to enhance company service.
- Implemented process improvements that streamlined operational workflows.
Dispatch Supervisor
Bell Transportation
08.2021 - 06.2022
- Coordinated daily dispatch operations to optimize driver efficiency.
- Monitored driver performance and provided real-time feedback to enhance service quality.
- Implemented routing software to streamline logistics and improve route planning accuracy.
- Assisted in training new dispatch staff on operational procedures and system usage.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH09-2027
Skills
- Client support
- Detail-oriented data management
- Analytical decision-making
- Schedule management
- Training new hires
- Route optimization
Timeline
Graveyard Dispatcher
Executive Las Vegas
08.2022 - 12.2025
Dispatch Supervisor
Bell Transportation
08.2021 - 06.2022
Bachelor of Arts - Psychology
Southern New Hampshire University