Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geanna Monroe

Chester,VA

Summary

Dynamic hospitality professional with a proven track record at Waffle House, excelling in customer service and efficient multitasking. Recognized for enhancing guest satisfaction through effective teamwork and problem-solving. Skilled in cash handling and maintaining cleanliness, contributing to a welcoming dining experience in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Runner

Cinema Cafe
05.2026 - Current
  • Delivered food and beverage orders promptly to enhance customer satisfaction.
  • Maintained cleanliness of dining areas to ensure a welcoming environment.
  • Assisted kitchen staff with order preparation and inventory management.
  • Communicated effectively with team members to coordinate service flow.
  • Adapted quickly to high-pressure situations during peak hours.
  • Ran errands for various employees throughout company.

Server

Waffle House
09.2025 - 05.2026
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
  • Managed food and beverage orders accurately, maintaining high efficiency during peak hours.
  • Collaborated with team members to streamline service processes and enhance workflow.
  • Trained new staff on menu offerings, operational procedures, and customer service standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Server

IHOP
05.2024 - 07.2024

Education

Individual Studies

Virginia State University
Petersburg, VA

High School Diploma -

Thomas Dale High School
Chester, VA
05-2024

Skills

Customer service

Efficient pacing

Heavy lifting

Administrative tasks

Rule enforcement

Teamwork and collaboration

Cleaning and sanitizing

Effective multitasking

Hospitality service expertise

Time management

Cash handling

Problem-solving

Relationship building

Foodservice

Bussing tables

Safe food handling

Closing duties

Timeline

Runner

Cinema Cafe
05.2026 - Current

Server

Waffle House
09.2025 - 05.2026

Server

IHOP
05.2024 - 07.2024

Individual Studies

Virginia State University

High School Diploma -

Thomas Dale High School
Geanna Monroe