GEANNA ROBINSON
Ocala,FL
Summary
Experienced office and logistics coordinator with strong Excel, calendar management, and document control skills. Known for keeping operations organized, supporting shipping coordination, and handling multiple priorities with accuracy and professionalism.
Overview
1
1
Language
15
15
years of professional experience
Work History
Secretary Coordinator
ROBFAM LOGISTIC INC
Ocala, Florida
2024.01 - Current
- Coordinated daily office operations for ROBFAM LOGISTIC INC logistics team.
- Managed shipping documents, invoices, and delivery records.
- Scheduled meetings, calls, and dispatch coordination with clients.
- Managed multiple projects simultaneously within tight deadlines.
- Communicated with vendors to support ROBFAM LOGISTIC INC office needs.
- Developed and maintained filing systems to ensure efficient retrieval of information.
- Organized special events such as conferences, seminars or workshops; coordinated catering services and other related activities.
- Assisted with the preparation of presentations for management team members; created PowerPoint slideshows.
- Answered incoming calls from customers and clients in a professional manner; assisted with inquiries.
- Ordered office supplies; monitored inventory levels to ensure adequate stock is available.
- Provided administrative support to executive staff by preparing reports, conducting research projects and handling confidential documents.
- Coordinated travel arrangements for executives, including flights, hotels, rental cars, conference rooms and other related activities.
- Managed and maintained executives' calendars, organized meetings, and scheduled appointments.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Addressed customer inquiries by providing timely and accurate responses.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Recruited, interviewed and selected employees to fill vacant roles.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Researched and prepared reports required by management or governmental agencies.
- Analyzed financial activities of department to share budgetary input with managers.
- Computed balances, totals or commissions to support accounting team.
Cashier Supervisor
G & G DOLLAR STORE
Ocala, Florida
2019.06 - 2023.01
- Supervised cashier shifts in dollar store front-end operations.
- Trained new cashiers on register procedures and customer service.
- Monitored cash drawers and balanced daily cashier paperwork.
- Coordinated merchandising support near checkout and impulse displays.
- Greeted customers and responded to requests for information.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Processed refunds and exchanges promptly according to established policies.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Analyzed daily sales reports to identify any discrepancies or errors in order entry or payment processing.
- Performed daily bank deposits accurately and within company guidelines.
- Created a positive atmosphere in the workplace by recognizing employees' efforts through rewards programs.
- Supported front-end procedures to keep items well-stocked to prevent shrinkage.
Food Service Worker
Marion County School Board
Ocala, Florida
2017.08 - 2019.11
- Prepared school meals following Marion County School Board recipes and sanitation standards.
- Served students meals while maintaining orderly cafeteria lines and friendly service.
- Cleaned kitchen equipment, food prep areas, and serving stations after meal periods.
- Stored ingredients safely using proper labeling, rotation, and temperature control.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Set up, restocked and cleaned dining areas.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Assisted in the preparation of food items according to recipes and instructions.
- Refilled condiments, napkins and server workstations.
Custodial Worker
MARION COUNTY PUBLIC SCHOOL
Ocala, Florida
2015.02 - 2018.04
- - Cleaned classrooms, hallways, and restrooms across Marion County school campuses.
- - Sanitized high-touch surfaces using public school health procedures.
- - Swept, mopped, and vacuumed floors in busy school facilities.
- - Emptied trash, recycling, and waste containers from learning areas.
Delivery Driver
MR HOOK TRUCKING INC
Ocala, Florida
2012.01 - 2015.02
- Verified delivery paperwork, bills of lading, and route details.
- Delivered freight across MR HOOK TRUCKING INC routes safely and on schedule.
- Inspected truck, trailer, and cargo before each delivery.
Education
High School Diploma -
PACIFIC HIGH SCHOOL
2019-07
High School Diploma -
PATENTIA HIGH
GEORGETOWN GY2016-05
SECERTARIL SCIENCE - SECERTAIRL SCIENCE
GUYANA TECHINICAL INSTUITE
GEORGETOWN GY2011-05
Skills
- Microsoft Excel
- Calendar management
- Document control
- Shipping coordination
- PowerPoint presentations
- Office administration
Languages
English
Professional
Timeline
Secretary Coordinator
ROBFAM LOGISTIC INC
2024.01 - Current
Cashier Supervisor
G & G DOLLAR STORE
2019.06 - 2023.01
Food Service Worker
Marion County School Board
2017.08 - 2019.11
Custodial Worker
MARION COUNTY PUBLIC SCHOOL
2015.02 - 2018.04
Delivery Driver
MR HOOK TRUCKING INC
2012.01 - 2015.02
High School Diploma -
PACIFIC HIGH SCHOOL
High School Diploma -
PATENTIA HIGH
SECERTARIL SCIENCE - SECERTAIRL SCIENCE
GUYANA TECHINICAL INSTUITE