Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Gearlyn Sam

Houston,TX

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Shift Manager

Wendy's (Haze Food)
06.1984 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other leaders and executives to direct workflow and support operations.

Food and Nutrition Assistant

HISD
09.2004 - 06.2018
  • Prepare serving food in line with established nutrition guidelines.
  • Provided support to individuals with special dietary need to meet unique nutritional requirements.
  • Detected disposition of spoiled food and other unusual conditions.
  • Maintained food and sanitation standards to prevent food- borne illness and promote health.
  • Collaborated with healthcare professionals to provide optimal nutritional care for students.
  • Developed nutrition-related policies and procedures to facilitate compliance with regulatory standards.

Skills

  • Payment Processing
  • Verbal and Written Communication
  • Opening and Closing Procedures
  • Cash Handling
  • Accurate Money Handling
  • Customer Experience Management
  • Handling Customer Complaints
  • Shift Work
  • Food Safety and Sanitation
  • Cash Drawer Balancing

Certification

  • ServSafe Certification, ANSI (Accredited Program), - Expires 7/28/2020
  • 360 Training - Learn 2 Serve, ANAB. Certificate of completion 8/9/22, Expire 8/8/25

Timeline

Food and Nutrition Assistant

HISD
09.2004 - 06.2018

Shift Manager

Wendy's (Haze Food)
06.1984 - Current

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Gearlyn Sam