Gehad Mustafa
Milwaukee,WI
Overview
1
1
Certification
8
8
years of professional experience
Work History
Manager
Metro by T-Mobile
Milwaukee, Wisconsin
05.2022 - Current
- Train and supervise team members in daily operations, customer service, order placement, and point-of-sale procedures.
- Develop sales approaches that support store sales goals and strengthen customer engagement.
- Promote a supportive team environment through ongoing training, communication, and day-to-day leadership.
- Oversee returns, end-of-day procedures, and operational tasks to maintain an organized and efficient workflow.
Assistant Manager
AAA
Milwaukee, Wisconsin
01.2024 - 02.2025
- Supported hiring and onboarding of new employees and provided training on the AAA policies.
- Led team meetings to review progress, communicate expectations, and address operational challenges.
- Assisted clients in evaluating insurance options and selecting policies based on individual needs.
Sales Specialist
Metro by T-Mobile
Milwaukee, Wisconsin
08.2018 - 05.2022
- Guided customers through product and service options and explained features to support informed purchasing decisions.
- Resolved customer concerns and service issues while maintaining a professional, customer-focused experience.
- Built strong customer relationships that supported loyalty and repeat business.
Education
Ph.D. - Pharmacy
Medical College of Wisconsin
Milwaukee, WI07-2026
Bachelor of Science - Biology
University of Wisconsin Milwaukee
Milwaukee, WI05-2022
Certification
- CPR
- Property and Casualty insurance licenses
Timeline
Assistant Manager
AAA
01.2024 - 02.2025
Manager
Metro by T-Mobile
05.2022 - Current
Sales Specialist
Metro by T-Mobile
08.2018 - 05.2022
Ph.D. - Pharmacy
Medical College of Wisconsin
Bachelor of Science - Biology
University of Wisconsin Milwaukee