Gehrig Monday
Chicago,IL
Summary
Versatile and dynamic, with a proven track record at The Comedy Bar - Chicago, enhancing customer satisfaction and team performance. Excelled in operations management and staff development, driving sales growth through strategic marketing and customer relationship management. My leadership approach emphasizes collaboration and problem resolution.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant General Manager
The Comedy Bar - Chicago
06.2022 - 05.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Coordinate and book comedians
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Mentored and motivated team members to achieve challenging business goals.
Interim General Manager
The Comedy Bar - Dubuque
10.2023 - 02.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Elementary School Tutor
Dousman Elementary School
03.2022 - 06.2022
- Boosted student confidence through positive reinforcement and individualized support.
- Fostered a love of learning in students while encouraging curiosity and exploration throughout the curriculum.
- Improved students'' critical thinking skills through problem-solving exercises and group projects.
Substitute Custodian
Kettle Moraine School District
11.2020 - 06.2022
- Improved school cleanliness by performing thorough and regular custodial duties, including sweeping, mopping, and sanitizing surfaces.
- Demonstrated adaptability in times of staffing shortages or emergencies by quickly adjusting to different building layouts or responsibilities on short notice.
- Promoted sustainability within the school community by implementing eco-friendly cleaning practices where possible.
- Enabled smooth transitions between substitute assignments through clear communication with fellow custodians about ongoing projects or concerns.
Meat & Produce Associate
Hy-Vee
10.2021 - 03.2022
- Stocked raw meats and pre packaged meals, and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the meat department, adhering to all health code regulations for food handling.
- Assisted customers with price checking meat and produce and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized meats section.
Education
Bachelor of Arts - Communications, Media, & Theatre
Northeastern Illinois University
Chicago, IL05.2025
Associate of Arts - Mass Media Communications
Minnesota West Community And Technical College
Worthington, MN05.2022
High School Diploma -
Whitewater High School
Whitewater, WI05.2020
Skills
- Customer Service
- Performance Tracking
- Promotional activities
- Staff Management
- Staff Development
- Operations Management
- Team leadership expertise
- Employee Relations
- Business operations knowledge
- Customer Relationship Management (CRM)
- Team Collaboration
- Problem Resolution
Accomplishments
- Collaborated with team of comedians and producers in the development of showcase programming.
- Created marketing and promotional materials for Box Office Sales as well as Food & Beverage marketing.
- Booked headlining comedians that created sold out rooms.
Certification
Food Handlers
BASSET certification
Timeline
Interim General Manager
The Comedy Bar - Dubuque
10.2023 - 02.2024
Assistant General Manager
The Comedy Bar - Chicago
06.2022 - 05.2024
Elementary School Tutor
Dousman Elementary School
03.2022 - 06.2022
Meat & Produce Associate
Hy-Vee
10.2021 - 03.2022
Substitute Custodian
Kettle Moraine School District
11.2020 - 06.2022
Bachelor of Arts - Communications, Media, & Theatre
Northeastern Illinois University
Associate of Arts - Mass Media Communications
Minnesota West Community And Technical College
High School Diploma -
Whitewater High School
Food Handlers
BASSET certification
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