Geidy Yanelis Lachapelle

• Company Overview: The New Jersey Family Support Service Center
• Provides information on various payment and account concerns.
• Understand and retain a large amount of information.
• Review the customer needs and inform customers of services and resources available to them.
• Offered suitable solutions promptly.
• The New Jersey Family Support Service Center

• Ensured safe travel for passengers between locations.
• Exhibited strong capabilities in safe driving practices, communication skills, and timely task completion.

• Company Overview: Ground Operation Lead
• Maintained compliance with safety regulations consistently.
• Effectively communicated using proper radio etiquette while handling equipment.
• Ground Operation Lead

• Company Overview: Customer Service Work at Home Agent
• Conducted and monitored virtual telemarketing tasks effectively.
• Demonstrated heartfelt interest in ensuring client health.
• Excellent interpersonal and ability to overcome objections.
• Exhibited expertise in both management techniques and multilingual communications.
• Customer Service Work at Home Agent

Maintained compliance with HIPAA regulations during information handling and handling patients files, making sure the information is transferred and stored properly .