Geisha Garcia
Denton,TX
Summary
Adept Inventory Specialist and Call Center Representative with a proven track record at LG Electronics Inc, I excel in inventory control and customer service. Fluent in Spanish and English, I enhanced inventory accuracy and customer satisfaction through meticulous attention to detail and effective problem-solving. My teamwork and collaboration skills ensured the timely completion of tasks, significantly boosting productivity.
Overview
3
3
years of professional experience
Work History
Inventory Specialist
LG Electronics Inc
02.2024 - 05.2024
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
Call Center Representative
Telecontacto
09.2021 - 03.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
High School Diploma -
Josefina Barcelo
Guaynabo, PR05.2023
Skills
- Attention to Detail
- Customer Service
- Inventory Control
- Teamwork and Collaboration
- Problem-solving skills
- Customer Support
- Data Entry
- Resolving issues
- Call Center Customer Service
- Calm disposition
- Organized multi-tasker
- Fluent in [Spanish And English]
Languages
English
Spanish
Timeline
Inventory Specialist
LG Electronics Inc
02.2024 - 05.2024
Call Center Representative
Telecontacto
09.2021 - 03.2022
High School Diploma -
Josefina Barcelo
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