AMHERSTIA G. SANGRADOR
Edmonton,Canada
Summary
Highly organized Executive Administrative Professional with 15+ years of experience supporting senior leadership in healthcare and education environments. Proven ability to manage complex schedules, coordinate operations, and serve as a trusted liaison across stakeholders. Known for exceptional communication, discretion, and proactive problem-solving in fast-paced environments. Advanced proficiency in Microsoft Office and remote collaboration tools.
Overview
21
21
years of professional experience
Work History
Clinic Manager
Southwell Medical Centre
Edmonton, Canada
05.2023 - 04.2025
- Managed executive-level calendars, staff scheduling, and coordination across a team of 20+ professionals, ensuring seamless daily operations
- Prepared reports, operational summaries, and communications for leadership decision-making
- Served as primary liaison between physicians, staff, patients, and external stakeholders, maintaining professionalism and confidentiality
- Handled sensitive medico-legal communications in compliance with privacy regulations (PIA, FOIP)
- Anticipated operational needs and resolved scheduling conflicts proactively to maintain workflow efficiency
- Implemented process improvements to enhance clinic performance and administrative efficiency
Medical Administrative Assistant & Pre-Surgical Admissions
Visionmax Eye Centre
Edmonton, Canada
09.2020 - 04.2023
- Coordinated schedules between surgical teams, physicians, and patients, ensuring accurate and timely execution of procedures
- Drafted and reviewed patient communications, documentation, and reports with high attention to detail
- Maintained confidential patient records using electronic health record systems
- Communicated with insurance providers and stakeholders to ensure seamless administrative processing
- Managed multiple priorities in a fast-paced environment while maintaining accuracy and professionalism
School Administrator & Executive Secretary
The Lord of Grace Christian School
06.2006 - 08.2020
- Provided executive-level administrative support to senior leadership, including scheduling, communications, and operational coordination
- Drafted official correspondence, reports, and presentations for internal and external stakeholders
- Served as primary point of contact for parents, staff, and external partners, ensuring clear and professional communication
- Managed institutional calendars, events, and logistics across multiple functions
- Oversaw confidential records, HR documentation, and financial reports with strict discretion
- Introduced administrative systems and process improvements to enhance organizational efficiency
Corporate Quality Assurance Specialist
KFC
Manila, Philippines
11.2003 - 06.2005
- Prepared operational reports and compliance documentation for management review
- Coordinated with multiple locations and teams to ensure standards and communication alignment
Education
Master in Business Administration -
Ateneo de Manila University
Bachelor of Science - Food Science
University of the Philippines
Skills
- Executive calendar and meeting management
- Travel coordination and logistics
- Professional correspondence and document preparation
- Stakeholder communication and liaison management
- Confidential information handling and compliance
- Report, presentation, and briefing preparation
- Process improvement and operational efficiency
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google Workspace
- Remote collaboration tools and digital platforms
Additional Qualifications
- Advanced Microsoft Office and digital tools proficiency
- Strong written and verbal communication skills
- Highly organized with exceptional attention to detail
- Proven ability to work independently and remotely
- Trusted in handling confidential and sensitive information
Timeline
Clinic Manager
Southwell Medical Centre
05.2023 - 04.2025
Medical Administrative Assistant & Pre-Surgical Admissions
Visionmax Eye Centre
09.2020 - 04.2023
School Administrator & Executive Secretary
The Lord of Grace Christian School
06.2006 - 08.2020
Corporate Quality Assurance Specialist
KFC
11.2003 - 06.2005
Master in Business Administration -
Ateneo de Manila University
Bachelor of Science - Food Science
University of the Philippines