Gema Toledo
Graniteville,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure Security Specialist Processor position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
1
1
Language
Work History
Senior Patient Services Coordinator
Department, University of Kentucky
Lexington, KY
10.2014 - Current
- Schedule Advanced endoscopy Procedures and Clinic appointments
- Manage physician schedules by ensuring physician schedules are being utilized with the appropriate patients by specialty
- Triage patient phone calls
- Maintain patient privacy
- Train new employees
- Lead scheduler meetings
Patient Liaison
NMFF
Chicago, IL
01.2008 - 10.2014
- Schedule patients for office visits and GI procedures
- Triage calls
- Provide patients with lab and procedures within scope of knowledge
- Manage physician schedules by ensuring physician schedules are being utilized with the appropriate patients by specialty
- Obtain Pre-Cert/Prior authorizations for medications and procedures as needed through patients insurance companies
Certified Medical Assistant
Robert H. Lurie Cancer Center, NMFF
Chicago, IL
01.2005 - 01.2008
- Roomed and obtained patient vital signs
- Performed Phlebotomy as needed
- Maintained and coordinated patient flow
Certified Medical Assistant
Access Community Health Network
Chicago, IL
01.2002 - 01.2005
- Trained new incoming medical assistants as well as temporary staff following proper procedures and protocols
- Administered vaccinations
- Phlebotomy
- Roomed and obtained patient vital signs
- Completed referrals
- Completed WIC and School Physical Forms
Education
Bachelor’s Degree - Business, Healthcare
Robert Morris College
01.2002 - 1 2006
Skills
Epic Super User, IDX, AEHR, Picis OR manager
Teamwork and Collaboration
Multitasking Abilities
Excellent Communication
Directing callers
Appointment Scheduling
Interpersonal Communication
Document filing
Interpreting physician orders
Spanish
Maintain patient privacy
Timeline
Senior Patient Services Coordinator
Department, University of Kentucky
10.2014 - Current
Patient Liaison
NMFF
01.2008 - 10.2014
Certified Medical Assistant
Robert H. Lurie Cancer Center, NMFF
01.2005 - 01.2008
Certified Medical Assistant
Access Community Health Network
01.2002 - 01.2005
Bachelor’s Degree - Business, Healthcare
Robert Morris College
01.2002 - 1 2006