Gema Silva Tirado
San Diego,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Social Services Supervisor
Casa Familiar
08.2022 - Current
- Oversee and manage day-to-day operations of the Department of Social Services, supervising multiple community-focused services.
- Lead cross-training initiatives and provide comprehensive training on program updates, compliance protocols, and digital platforms to support staff effectiveness.
- Serve as a DOJ Partially Accredited Representative, offering direct immigration support, including consultations, form preparation, and case oversight.
- Review and support immigration cases; ensure compliance with federal regulations and oversee staff handling immigration matters (DOJ accreditation in progress or completed).
- Provide certified Notary Public services to community members.
- Manage community tax preparation services—supervise tax preparer staff, provide quality control, and personally prepare and review tax returns to ensure accuracy and compliance.
- Deliver training on new and existing program requirements, updates, and virtual systems to ensure operational effectiveness and staff readiness.
- Facilitate the preparation of accurate and timely grant reports.
- Supervise college interns, providing support on best practices for intern development.
- Represent the department in management meetings, offering insights on program performance, community needs, and organizational improvements.
- Authorize and supervise staff timesheets, ensuring accuracy, timeliness, and compliance with organizational policies.
- Supervise and sign off on the completed daily income accounting and ensure its timely submission to the Accounting Department.
- Ensure compliance with all regulatory and grant requirements, and perform other duties as assigned by senior leadership.
Immigration Consultant and Tax Preparer
Lupita G. Fernandez and Assoc. Inc.
12.2014 - 08.2022
- Prepared immigration processes such as: Renewal of Permanent Resident Card, Naturalization, Removal of Conditions on Permanent Resident Card, Adjustment of Status, Consular Processing, CRBA.
- Prepared and filed accurate and compliant immigration applications and documentation in accordance with USCIS, NVC, and consular requirements.
- Prepared individual federal and state tax returns.
- Assisted clients with ITIN applications, amended returns, and IRS correspondence, including audits and identity verification issues.
- Educated clients on tax obligations and immigration processes through personalized consultations.
- Prepared translations, Sentri/Global Applications, Apostilles, Request of Birth Certificates, Unemployment.
- Sentri Appeals.
- Provide Notary Public Services.
Legal Advisor
Regional Unit of Protection Against Health Risk
08.2011 - 11.2014
Collection Specialist
P.S.V. Advisors and Consultants
02.2010 - 06.2011
Consular Assistant
Consulate General of Mexico in N.Y.
08.2008 - 10.2009
Education
BACHELOR’S DEGREE - LEGAL STUDIES
Universidad Autónoma De Baja California
Tijuana, B.C.05.2005
Skills
- Teamwork and Collaboration
- Time Management
- Adaptability
- Community Commitment
Certification
- CA Notary Public
- CA Authorized Tax Preparer
Timeline
Social Services Supervisor
Casa Familiar
08.2022 - Current
Immigration Consultant and Tax Preparer
Lupita G. Fernandez and Assoc. Inc.
12.2014 - 08.2022
Legal Advisor
Regional Unit of Protection Against Health Risk
08.2011 - 11.2014
Collection Specialist
P.S.V. Advisors and Consultants
02.2010 - 06.2011
Consular Assistant
Consulate General of Mexico in N.Y.
08.2008 - 10.2009
BACHELOR’S DEGREE - LEGAL STUDIES
Universidad Autónoma De Baja California
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