Argenis Cabral
Roslindale,MA
Summary
Detail-oriented and customer-focused professional with experience in ticketing and banking at American Airlines, seeking a challenging position as a Flight Attendant to provide exceptional service, ensure passenger safety, and contribute to a positive flying experience for travelers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Banker MSR
American Airlines
Boston, MA
09.2022 - Current
- Managed financial transactions and provided banking services to airline employees and customers.
- Demonstrated strong attention to detail and adherence to banking regulations and procedures.
- Handled customer inquiries and resolved issues in a professional and timely manner.
Ticket Agent
Spirit Airlines Inc.
Boston, MA
08.2022 - 08.2023
- Provided exceptional customer service by assisting passengers with ticketing, reservations, and inquiries.
- Ensured accuracy in ticket transactions, baggage handling, and boarding procedures.
- Collaborated effectively with team members to maintain a smooth and efficient check-in process for passengers.
Ticket Agent
Copa Airlines
Boston, MA
06.2022 - 08.2022
- Conducted ticketing transactions and assisted passengers with their travel needs.
- Handled customer inquiries, resolved issues, and ensured customer satisfaction.
- Demonstrated strong organizational skills and attention to detail in a fast-paced environment.
Education
Associate of Arts - Undecided
Massachusetts Bay Community College
Wellesley Hills, MASkills
- Exceptional customer service and interpersonal skills
- Strong attention to detail and accuracy
- Ability to work effectively in a team environment
- Proficient in multitasking and problem-solving
- Familiarity with airline operations and safety protocols
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited
Certification
- CPR and First Aid (In progress)
Affiliations
- Organized and led food collection drives for people in need in the Dominican Republic
- Participant, Charity Fundraising Events at christian community in the Dominican Republic
References
References available upon request.
Timeline
Banker MSR
American Airlines
09.2022 - Current
Ticket Agent
Spirit Airlines Inc.
08.2022 - 08.2023
Ticket Agent
Copa Airlines
06.2022 - 08.2022
Associate of Arts - Undecided
Massachusetts Bay Community College