Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GEMECHU DINKA

Mishawaka,IN

Summary

Dedicated Banking professional with experience in cash operations, customer service, and microfinance support. Skilled in handling daily cash transactions, assisting with loan processing, and maintaining accurate financial records. Strong ability to support branch operations while ensuring compliance with banking procedures and delivering excellent service to clients.

Overview

18
18
years of professional experience
1
1
Certification

Work History

FC ASSOCIATE I

Amazon
08.2025 - Current
  • Receive, unpack, and put away inbound inventory.
  • Prepare customer orders: pick, pack, label, and ship.
  • Load boxes onto trucks for shipment.
  • Work around and/or operate warehouse equipment (carts, dollies, hand-trucks, possibly forklifts, mobile carts, and robots).
  • Use scanners/bar-codes and follow screen prompts or instructions.
  • Maintain a safe working environment: wear required safety gear, follow safety rules, and participate in team safety practices.
  • Be active during your shift: standing, walking, squatting, bending, reaching, pushing/pulling carts, and climbing stairs (in some facilities)

DIRECT SUPPORT PROFESSIONAL

Inspire Care
Indiana
10.2024 - 08.2025
  • Assist individuals with developmental disabilities in daily living and personal care.
  • Support skill development and promote community inclusion.
  • Ensure a safe, nurturing environment that fosters independence.

BRANCH MANAGER

Bank
Ethiopia
03.2015 - 10.2023
  • Led Branch operations with a focus on compliance, service delivery, and financial performance.
  • Supervised staff and optimized customer experience.
  • Implemented strategies to meet revenue targets and improve process efficiency.

ACCOUNTS CLERK

Bank
Ethiopia
08.2008 - 07.2011
  • Maintained financial records and supported daily account reconciliations.
  • Handled routine Banking transactions and client queries.

TRAINEE MANAGER

Bank
Ethiopia
09.2008 - 04.2010

1. Client Management 2. Loan Processing 3. Loan Recovery and Monitoring

  • Assist in identifying and enrolling new borrowers.
  • Build relationships with clients (often small business owners).
  • Explain loan products, repayment terms, and financial services.
  • Handle customer questions and complaints.
  • Help evaluate loan applications and more.

Education

Bachelor of Science - ETHICAL HACKING AND CYBERSECURITY PRINCIPLES

Hacker-Arise
USA
10-2025

Associate of Science - CYBERSECURITY INCIDENT ANALYST

Ivy Tech Community College
US
01-2027

Bachelor of Management, US Equivalency Evaluated - MANAGEMENT

Unity University
Ethiopia
01-2012

FOREIGN HIGH SCHOOL DIPLOMA -

Kelem Comparative High School
Ethiopia
01-2003

Skills

  • Motivated Trainee Manager with experience in the banking and microfinance industry, assisting with loan processing, client relationship management, and financial service delivery Skilled in evaluating loan applications, supporting branch operations, and ensuring timely loan repayment monitoring Committed to providing excellent customer service and promoting financial inclusion for clients

Certification

  • Cash Handling and Transaction Processing
  • Loan Processing and Credit Evaluation
  • Customer Service and Relationship Management
  • Financial Record Keeping
  • Banking Operations Support
  • Attention to Detail and Accuracy

Timeline

FC ASSOCIATE I

Amazon
08.2025 - Current

DIRECT SUPPORT PROFESSIONAL

Inspire Care
10.2024 - 08.2025

BRANCH MANAGER

Bank
03.2015 - 10.2023

TRAINEE MANAGER

Bank
09.2008 - 04.2010

ACCOUNTS CLERK

Bank
08.2008 - 07.2011

Bachelor of Science - ETHICAL HACKING AND CYBERSECURITY PRINCIPLES

Hacker-Arise

Associate of Science - CYBERSECURITY INCIDENT ANALYST

Ivy Tech Community College

Bachelor of Management, US Equivalency Evaluated - MANAGEMENT

Unity University

FOREIGN HIGH SCHOOL DIPLOMA -

Kelem Comparative High School
GEMECHU DINKA