Gemma Sander
Liberty Twp,OH
Summary
Dedicated Associate with substantial experience collaborating with clients to identify and provide for their needs with a focus on excellent customer service. Strong communicator and active listener focused on building and trust with clients.
Overview
2
2
years of professional experience
Work History
Associate
Petsmart
06.2021 - Current
- Greeted customers and offered assistance for increased customer satisfaction
- Familiarity with using radio headsets and communicating effectively with coworkers
- Training new employees
- Managed customer relations through communication and helpful interactions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Associate
Plato's Closet
03.2023 - 07.2023
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Internship Student
Fairless High School
08.2022 - 10.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files including report cards and schedules.
- Meeting with students individually and supervised
- Completing senior credit checks
- Shadowing all school counselor activities
Education
Bachelor of Arts - Psychology
Walsh University
Canton, OH05.2023
Skills
- Complex Problem-Solving
- Verbal and Written Communication
- Customer Service Orientation
- Active Listening Skills
- Data Collection and Organization
Timeline
Associate
Plato's Closet
03.2023 - 07.2023
Internship Student
Fairless High School
08.2022 - 10.2022
Associate
Petsmart
06.2021 - Current
Bachelor of Arts - Psychology
Walsh University
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