Gena Jasso
San Antonio
Summary
Dynamic and customer-focused professional with experience at Chili's Restaurant, excelling in guest engagement and effective communication. Proven ability to maintain cleanliness and enhance customer satisfaction through exceptional service and complaint handling. Skilled in multitasking and fostering a positive dining experience, ensuring guests feel valued and welcomed.
Overview
4
4
years of professional experience
Work History
Hostess
Chili's Restaurant
04.2025 - Current
Have a positive attitude when greeting customer's before seating them.
Kept the front of restaurant clean
Always communicated with larger party's to make sure there is no misunderstanding and are happy where they are seated
Sales Associate
Shoe Carnival
06.2021 - 06.2023
Guaranteed fulfillment of customer needs post-purchase.
Made sure store always stay cleaned
I would also do inventory when we had shipments come in.
When having sales always made sure to push sales.
Education
High School Diploma - High School Diploma
Cooper Academy
San Antonio, TX06.2018
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
- Greeting guests
- Exceptional communication
- Guest engagement
- Cleanliness maintenance
- Hospitality service expertise
- Complaint handling
- Table bussing
- Guest seating
Timeline
Hostess
Chili's Restaurant
04.2025 - Current
Sales Associate
Shoe Carnival
06.2021 - 06.2023
High School Diploma - High School Diploma
Cooper Academy