Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Genaro Bigotto

Clermont,FL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Winter Garden, Florida
07.2024 - Current
  • Assisted pharmacists in filling and preparing prescriptions for customers.
  • Managed inventory by restocking shelves and organizing medication supplies.
  • Processed customer transactions accurately at the register.
  • Provided excellent customer service by answering questions about medications.
  • Maintained cleanliness and organization of the pharmacy workspace.
  • Supported the team by handling routine administrative tasks effectively.
  • Prepared medication labels and ensured accuracy in dispensing information.
  • Collaborated with team members to ensure efficient workflow during busy hours.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Managed filing of prescriptions, both electronically and manually.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted in training new employees on pharmacy procedures.
  • Organized work areas so that everything was easily accessible when needed.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Received payment from customers and processed credit card transactions when necessary.
  • Prepared prescription transfers to other pharmacies.
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
  • Answered telephones to respond to questions or requests.

Customer Service Cashier

Walgreens
Winter Garden, Florida
05.2023 - Current
  • Processed customer transactions accurately and efficiently at a busy retail pharmacy.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Handled cash, credit, and debit payments while ensuring security protocols.
  • Collaborated with team members to manage inventory and restock shelves promptly.
  • Resolved customer complaints swiftly to maintain satisfaction and loyalty.
  • Trained new cashiers on register operations and customer service techniques.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Informed customers of in-store promotions or pricing specials.
  • Recommended, selected, located, and obtained products to meet customer needs.

Education

High School Diploma -

Horizon High School
10393 Seidel Rd, Winter Garden, FL 34787
05-2025

Skills

  • Customer service
  • Team collaboration
  • Problem-solving
  • Organization
  • Training & Development
  • First Aid/CPR
  • Verbal communication
  • Self motivation
  • Fluent bilingualism

Languages

Spanish
Native/ Bilingual
English
Professional

Certification

  • Pharmacy Technician
  • CPR/AED Certified
  • Immunization Administration

Timeline

Pharmacy Technician

Walgreens
07.2024 - Current

Customer Service Cashier

Walgreens
05.2023 - Current

High School Diploma -

Horizon High School