Gene Austin Azbill
Edmond
Summary
A professional and personable warehouse manager experienced in all sales and management processes including manpower planning, time management, safety, hiring, training, organizing, and administering constructive discipline when required. Assertive and self motivated manager who possesses excellent interpersonal, verbal and listening skills. A top performer who demonstrates strong presentation skills with an ability to both attract and maintain a solid customer base while exceeding volume targets in fast paced, deadline driven environments. Warm, persuasive, and direct interpersonal style developed through profiling and consulting while eliminating roadblocks to success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Regional Manager
Certifit Inc
09.2017 - 02.2026
- Directed Oklahoma City operations while overseeing twenty-five additional managers and their teams in 25 locations throughout the country.
- Aided president of company in hiring, relocating, training, scheduling, and intermittently addressing disciplinary actions for managers in training to promote efficient store operations
- Orchestrated establishment and continuous improvement of policy manual for adherence by managers and crew members throughout all 30 locations nationwide.
- Responsible for travel to 25 locations nationwide to assist, train, and discipline store managers requiring support, further training, and discipline within stores.
- Coordinated travel and store coverage for managers in training and assistant managers by arranging and acquiring flights, car rentals, and hotel reservations for designated trips.
- Trained and mentored team leaders, fostering a culture of continuous improvement and accountability.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
- Streamlined communication processes between regional teams and corporate headquarters, improving operational efficiency.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
Warehouse Manager
Certifit Inc
05.2006 - 09.2017
- Oversaw daily warehouse operations, ensuring efficient inventory management and streamlined logistics processes.
- Spearheaded revitalization initiative for approximately 40,000 square foot warehouse operation on brink of failure in three distinct locations.
- Elevated monthly sales by 90 percent compared to previous manager.
- Oversaw all aspects of hiring, scheduling, disciplinary actions, and crew member dismissals with minimal guidance from corporate officers.
- Directed a team of as many as 16 employees with minimal oversight to enhance and maintain significant inventory levels vital for expanding customer base.
- Manage overall warehouse functions including shipping, receiving, counter service, delivery service with 5 delivery trucks, all warehouse racking and stocking, human resources, safety, accounts receivable and accounts payable.
- Oversee all purchasing of office supplies and maintenance for fleet of five delivery trucks.
Financial Planner Intern
Guardian Financial
01.2006 - 04.2006
- Advised clients on risk management strategies and asset allocation methods.
- Facilitating appointments with clients sourced through personal referral systems.
- Maximizing client needs through collaboration with sales specialists in life insurance investments and additional financial services.
- Providing professional consultation and assistance to capture and sustain clientele and persistently analyze and fulfill demands.
Server
Sizzler Restaurant
01.2004 - 12.2005
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in training new servers on menu items and customer service standards.
- Proactive, assertive, and self-motivated in establishing and nurturing new and existing customer relationships
- Collaborated with kitchen staff to coordinate timely food preparation and presentation.
- Exhibited excellent interpersonal, verbal, listening, and communication skills.
Education
Bachelor of Arts - Psychology
BRIGHAM YOUNG UNIVERSITY
04-2006
Skills
- Operations management
- Territory management
- Spanish Fluency- Speak/Read/Write
- Recruiting and hiring
- Staff training and development
- Sales expertise
- Systems and software expertise
- Safety protocol
- Conflict management
- Delivery fleet management
- Recordkeeping compliance
- Leadership development
Certification
- Utah Life and Accident Health License
- Eagle Scout
- BYU-Idaho Phi Theta Capa
- National Junior Honor Society
- Voted most dedicated to the team by peers; high school football
Languages
Spanish
Timeline
Regional Manager
Certifit Inc
09.2017 - 02.2026
Warehouse Manager
Certifit Inc
05.2006 - 09.2017
Financial Planner Intern
Guardian Financial
01.2006 - 04.2006
Server
Sizzler Restaurant
01.2004 - 12.2005
Bachelor of Arts - Psychology
BRIGHAM YOUNG UNIVERSITY